Job description
Overview
Technology
Full Time
Closes 23/08/23
Manchester
Full Time
Closes 23/08/23
Who we are looking for
An enthusiastic, focused Service Desk Engineer with an eye for detail who is knowledgeable and has a genuine interest in all things PC and software related.
We are a technical Service Desk and our goal is to ensure that our employees have sufficient equipment and resources to perform their roles. You will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. If you can fix it, great, if not, no need to worry, you will have all the support you need.
As we are a 24-hour business we have employees on site at all times and so we need our technical support to be on hand too. You will be covering a 24/7 shift pattern in this role.
The day to day work is interesting, challenging and fast paced amidst a hardworking and delivery focused company ethos. We hire people with a broad set of technical skills who are ready to tackle some of technology’s greatest challenges.
Preferred skills and experience
Main Responsibilities
Want to become part of the team?
The benefits of working with us
Bonus Schemes
Recognition for your performance and hard work.
Company Pension
Preparing you for later life with a top pension.
Employee Assistance Programme
Supporting the wellbeing of you and your family.
Eye Care
In a digital world, we help take care of your vision.
Income Protection
Your income is protected, just in case.
Life Assurance
Peace of mind for your family in any eventuality.
Life Event Gifts
Your big occasions deserve to be celebrated.
Manchester
Hillside (Technology) Ltd opened our North West office in 2016 in the heart of Manchester’s buzzing city centre. In recent years the city has become a hub of technology and creative industries.
Our location
- Often described as the UK’s second city, living costs in Manchester are around 30% cheaper than London.
- Our office has plenty of public transport nearby, including trains operating around the country and the Metrolink.
- Manchester is passionate about sport and has two Premier League football teams.
- Full of fantastic restaurants and shops, from Spinningfields to the Northern Quarter, there is lots to see and do.
What we get up to
Our Manchester office is home to part of Hillside (Technology) Ltd's Software Development family as well as additional technology units. We work closely with our other Technology sites in Stoke-on-Trent and Bulgaria to deliver our first class product.