Job description
Support Desk- IT Support- Clients
Full Time – 37.5 hours per week
Monday - Friday (Hybrid after training)
Trafford Park
Main duties and responsibilities
- To provide dedicated first line support to clients
- To log and update all IT related incidents/requests.
- To investigate, diagnose and solve support issues.
This role is a mix of inbound calls and emails- heavily concentrating on client interaction.
Job Type: Full-time
Pay: From £23,000.00 per year
Benefits:
- Company events
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Store discount
- Work from home
Schedule:
- Day shift
- Monday to Friday
Work Location: In person