service desk analyst

service desk analyst Trafford Park, England

Uniting People
Full Time Trafford Park, England 23000 - 12.04 GBP ANNUAL Today
Job description

Support Desk- IT Support- Clients

Full Time – 37.5 hours per week

Monday - Friday (Hybrid after training)

Trafford Park

Main duties and responsibilities

  • To provide dedicated first line support to clients
  • To log and update all IT related incidents/requests.
  • To investigate, diagnose and solve support issues.

This role is a mix of inbound calls and emails- heavily concentrating on client interaction.

Job Type: Full-time

Pay: From £23,000.00 per year

Benefits:

  • Company events
  • Employee discount
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Free parking
  • On-site parking
  • Store discount
  • Work from home

Schedule:

  • Day shift
  • Monday to Friday

Work Location: In person

service desk analyst
Uniting People

www.unitingpeople.co.uk
London, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Private
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