Job description

Our Company

We provide a wide range of services that include, waste consultancy, water and sludge treatment, hazardous and inert liquid waste removal, high-pressure jetting, drainage maintenance and cleansing, CCTV surveys, road sweeping, septic waste removal, and emergency flood response for various industries.

Our team is committed to delivering excellent client service through efficiency, reliability, integrity, and the best value.

Key Responsibilities

• Provide a welcoming reception to visitors, answering telephone calls and email queries
• Prepare the next day’s work for drivers including carrying out and recording end-of-shift debriefs
• Ensure customers are contacted with issues in advance and manage their expectations
• Input jobs on the hire desk system.
• Ensure the hire desk information system is always up to date, to ease finance invoicing procedures
• Support the General Manager and team leader on ad hoc tasks.

Requirements Essential

• Has a warm and professional manner
• Able to communicate effectively in person, via email and by telephone.
• Is calm under pressure in a busy environment and be able to multi-task
• A team member who is happy to be flexible if necessary
• IT literate with a good working knowledge of Office 365 and Excel
• Experienced in administrative activities/tasks.
• Able to manage customers with confidence
• The ability to think for themselves (proactive)

Desirable

• Has some supervisory experience

Job Type: Full-time

Salary: £25,000.00 per year

Benefits:

• Company pension
• Discounted or free food
• On-site parking

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Hickstead, RH17 5LZ: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service/route planning back ground: 1 year (preferred)

Licence/Certification:

• Drivers Licence (preferred)

Work Location: In person

Reference ID: SES SDC2706