service desk analyst Bedford, England
NHS England
Full Time
Bedford, England
24336 - 22816 GBP ANNUAL Today
Job description
The Service Entry Level IT Analyst position is a key role within the service team, the role incorporates customer care, relationship management, operations and Communications co-ordination. For all of these functions, the post holder is expected to understand, meet and exceed their customers' requirements and have the ability to explain IT issues to non IT staff.
The post holder is responsible facilitating the Bedfordshire Hospitals IT Service Desk based at Bedford Hospital, including resolution of routine issues and queries, over the phone Training and support of both Microsoft Office and Clinical Systems, escalation and co-ordination of communications for IT issues and problems.
Previous applicants need not apply
