service desk analyst

service desk analyst Birmingham, England

networx recruitment
Full Time Birmingham, England 30000 - 12.04 GBP ANNUAL Today
Job description

RSK Group are looking for an IT Service Desk Technician to join the Group IT Department on a full time basis working 40 hours pw. The team are expanding and offer a great opportunity for development and career progression.

The successful candidate will be working on site in our Birmingham office 5 days a week.

Responsibilities:

  • Provide remote and on-site technical support (1st and 2nd line)
  • Troubleshoot, resolve, or escalate issues promptly.
  • Install, upgrade, and update software.
  • Collaborate with the IT team and assist with projects.
  • Ensure compliance and security of IT infrastructure.

Person Specification:

  • Previous proven professional IT experience
  • Familiarity with Service Desk ticketing systems
  • Strong hardware and software troubleshooting skills
  • Knowledge of Windows, macOS, and Android operating systems
  • Proficient in Microsoft 365 applications
  • Full UK driving license required for occasional travel.

Salary and Benefits

  • £30,000 depending on experience
  • Contributory pension scheme
  • Life Assurance
  • A flexible benefits programme including the option to buy additional holidays, health cash plan and discounted gym membership
  • Regular training and career development

More detailed job description is attached

RSK Group is an Equal Opportunities Employer

#IT #rskfamily

RSK will not accept unsolicited CVs from agencies other than RSK PSL or Secondary agencies.

service desk analyst
networx recruitment

www.networxrecruitment.com
Otley, United Kingdom
Andy Pierson
$5 to $25 million (USD)
51 to 200 Employees
Company - Private
HR Consulting
2001
Related Jobs

All Related Listed jobs

Waiter
Turtle Bay London, England 9.25 - 10.65 GBP HOURLY Today

Turtle Talent referral bonus scheme up to 1,000 bonus for successful referrals! Regular team incentives and rewards. Unlimited soft drinks on shift.

Data Entry Administrator
University of Oxford TSS Oxford, England 13.44 GBP HOURLY Today

You will need strong attention to detail and be able to deal with repetitive work whilst maintain high accuracy.

Fund Structuring Director
Intermediate Capital Group London, England 25073 - 31136 GBP ANNUAL Today

Become a trusted contact and advisor for internal teams. Contributing to new product approval processes and drafting, review and approval of PPMs.

September 2024 - Pensions Actuarial Consulting Graduate Programme
Lane Clark & Peacock London, England 69000 - 100000 GBP ANNUAL Today

From emails and phone calls to face-to-face meetings and corporate events, we look to get you on the front line of engaging with our clients right from the get

Marketing Graduate
Lucy Electric Thame, England 22202 - 33108 GBP ANNUAL Today

It starts within Market Intelligence - researching the future directions of our industry, markets and customers.