Service Delivery Officer (Driving) (4 posts) Glasgow, Scotland
Job description
About SPT
Strathclyde Partnership for Transport (SPT) is the largest of Scotland’s seven regional transport partnerships. We run the Glasgow Subway, a host of specialist bus services and are responsible for delivering better public transport for all.
SPT is the proud custodian of the Glasgow Subway. Our services call at 15 stations, stretching across the West End and City Centre of Glasgow.
Over the next few years we will be making history with huge investments that will affect all areas of operations, from new trains to stations upgrades and local community support.
About the Role
These roles have become available due to internal promotions and staff development. As a member of the Subway Operations team, following successful completion of your training, you will be responsible for driving trains to schedule and in accordance with the Subway Rules. A key aspect of the role will be to ensure that Customer Service Standards are met at all times, ensuring the safety of the travelling public by observing all applicable signals, in particular the Automatic Train Operating equipment, taking the appropriate actions when failures or emergencies occur.
About You
The successful candidates must be over 21 years of age, physically fit with the ability to pass a safety critical medical including colour vision. The successful candidates will have excellent communication, interpersonal, numeracy and literacy skills. A team player who is keen to contribute to the running of the Subway whilst being motivated and ambitious to advance your career. The ability to concentrate for long periods of time is essential. Your ability to make critical decisions when necessary will be assessed through functional ability testing. Education to National 5 level in English, Maths/Arithmetic (or equivalent) is essential.
Benefits
Working at SPT comes with many benefits you can look forward to:
- 33 Days Annual and Public Holiday Entitlement (pro rata to shift pattern)
- Membership of the Local Government Pension Scheme – SPT contribute 19.3% of your annualised pay
- Group Life Assurance Cover
- Commitment to your ongoing learning and development to support career progression
- Employee Travel Pass Scheme – a Subway Smartcard to travel on the Glasgow Subway for free
- Discounted Season Rail Tickets – maximum of £300 towards the cost of an annual rail ticket
- Cycle to Work Scheme, Childcare Vouchers, Employee Assistance Programme, Long Service Awards, Credit Union
Full time hours will be an average of 39 hours a week working any 5 days out of 7 on a shift pattern (earliest start time 05:30hrs, latest finish time 24:00hrs). You will provide nightshift cover, as and when required, for the Mainline Testing of our new rolling stock to meet our operational requirements. You will be based at Govan and cover all Subway Stations.
How to Apply
To apply, please select the ‘Apply Now’ button to complete an online application form. Closing date for applications is Sunday 14 May 2023 at 23.59hrs.
As part of the recruitment process you will require to successfully pass both the safe concentration and attention test and a medical examination that will include a test for alcohol and drugs.
SPT is an Equal Opportunities company welcoming applications from a diverse background. If you’ve got the right skills for the job we want to hear from you. SPT encourage applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief or race.
For applicants with special requirements, or if you have any questions please email quoting the above reference.
