Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
The role will involve creating web and mobile customer experiences that excel and delight our customers across a variety of platforms, primarily in the form of
Health and Safety NVQ Level 3 or NEBOSH General Certificate (or equivalent). Youre able to work independently, at times under minimum levels of supervision,
Provide exceptional telephone customer service in a timely manner and be able to adhere and self-serve our policies and procedures to resolve customers queries.
This means that after 12 months service, provided company targets are met then employees are entitled to tax-free, profit related bonus payments (These bonuses
![CSA Stations [31358]](http://i0.wp.com/media.glassdoor.com/sql/2389639/west-midlands-trains-squarelogo-1583505211640.png)
Free travel on all our trains and those of other train companies within our parent group company - for you, your partner and any dependent children.