service coordinator

service coordinator Petaluma, CA

Continuum Care Hospice
Full Time Petaluma, CA 37 - 35 USD HOURLY Today
Job description

Overview:
Contimuum Hospice is currently seeking a Part Time Hospice Intake Coordinator. This role is remote. If you are looking for a career with a purpose and a supportive team culture, then this is the position for you!

Saturday-Monday 9am-5:30pm

The Hospice Intake Coordinator is responsible for all aspects of the patient intake and admission processes including directing and coordinating and initiation of hospice services, and any other equipment, supplies, external services for hospice clients as prescribed by the physician, and/or requested by the client/family. Hospice Intake Coordinators respond to all incoming and outgoing physician and payer communication (insurance verification and authorization), and are in frequent communication with hospice clinical staff. Additionally, the Hospice Intake Coordinator assists the Admissions Nurse by following the patient throughout the referral-intake-admission process to facilitate a smooth transition to the hospice program.

Continuum Hospice is a premier provider of end-of-life care. Our family of hospices provide quality care through our mission-oriented and patient-centric services. We are growing rapidly and are looking for skilled individuals to join us in our journey.

We offer excellent compensation and an industry leading benefits package that includes:
  • Health, Dental, & Vision Insurance
  • Company matching 401(k)
  • GENEROUS time-off package (20 days PTO & 9 Holidays)
  • Tuition Reimbursement & Certification Assistance
  • Wellness & Discount Programs
  • Gym Membership Reimbursement
Responsibilities:
  • Processes the referral and correctly collects all data possible from referral sources to ensure efficient and pre-qualifying of patients.
  • Ensures maximum third party reimbursement through direct oversight and coordination of care with multiple service providers.
  • Accurately documents all referrals/admissions activity into the EMR database and maintains spreadsheets to track referral activity.
  • Triages referrals appropriately to ensure timely access to hospice for all potential patients.
  • Ensures that all admission paperwork is received, reviewed and information updated in the database
Qualifications:
  • High School graduate or equivalent required. (CA RN or CA LVN preferred but not required)
  • Minimum one (1) year of Intake experience in long term care environment, home health or hospice setting required
  • Excellent communication skills, including public speaking, both verbal and written.
  • Knowledge of corporate business management, governmental regulations, CHAP’s standards, and private payor practices.
  • Experience working in Microsoft Office Suite and CRM & EMR systems
  • CMS requires that all patient-facing staff, as well as those that are in contact with patient-facing staff, be fully vaccinated, or have a documented religious or medical exemption. This important rule is required for all healthcare organizations that receive federal funds through Medicare or Medicaid.
$35.00 - $37.00 per hour (Average Pay Range). Pay will be determined based on experience.

service coordinator
Continuum Care Hospice

www.continuumhospice.com
Oakland, CA
J. Brad Hunter
Less than $1 million (USD)
1 to 50 Employees
Company - Private
Health Care Services & Hospitals
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