Job description
Company description
Basic salary £34,507
Shifts: Monday to Friday between 8am and 8pm, optional overtime available on Saturdays.
Are you a self-motivated go getter? Looking for development, and to open up more career options?
Alongside a competitive salary, and a host of additional package benefits (Free membership anyone?), we offer good work/life balance and supported development to help you build the career you want, here with us at the AA.
Working Monday to Friday Shifts, with overtime available on Saturdays. We want you to be one of our Service Repair Technicians and play a key part in shaping the future of our business!
This is the job
Our Mobile Servicing Team have been recently formed to offer a new and exciting product/service for the AA. This is a great opportunity to be part of something modern and share in its successes, working with an energetic and goal-oriented team.
Working with us, you’ll be making all the difference to our customers by dividing your time between attending breakdowns at the roadside, recovering vehicles where necessary, and appointment based mobile service work at our customers’ homes.
To our members, you’ll be a superhero. Ready for anything, you’ll be there for them, anytime and anywhere. You’ll get their day moving forward, with warm words and technical expertise.
What will I be doing?
- Vehicle servicing to both Electric, and Internal Combustion engines, upselling additional parts/services where appropriate
- Attending to breakdowns at the roadside, undertaking safe and effective diagnosis and repair of faults where possible
- Assessing breakdown situations and engaging garage and/or relay assistance where appropriate
- Undertaking Relay duties including accident, theft and vandalism recovery, whilst ensuring your passengers are safe and well informed of any progress
- Staying abreast of any new technological or safety information that may affect diagnosis and repair of vehicles
- Reporting matters of local motoring or weather interest to our Operations Centre for motoring, information and broadcasting services
- Ensuring our customers are aware of all the benefits that come with an AA Membership, encouraging renewals and new subscriptions
- Maintain our high standard of serviceability and cleanliness of any tools, vehicles and equipment issued for individual use, along with accurate records of any vehicle work carried out
What do I need?
- An NVQ level 3 or C&G level 2, or equivalent experience / qualifications in the Automotive industry.
- A sound, practical knowledge of the mechanical and electrical workings of motor vehicles
- A Basic knowledge of motoring law and ability to give evidence in court as required.
- A valid driving licence with less than 6 points
Additional Information
As a valued member of our team, you’ll have access to a range of fully supported development programmes, designed to help you progress in your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we can help you build the career you’re looking for here.
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- Diverse learning and development opportunities to support you to progress in your career
- 23 days annual leave, increasing to 25 days after 5 years’ service, plus 8 bank holidays
- Free AA breakdown membership from day 1
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Work save pension scheme with up to 7% employer contribution
- Dedicated Employee Assistance Programme
Good conduct matters to us. Our teams are motivated by doing the right thing for both customers and colleagues, and in line with our values, we ask all our employees to act with honesty & integrity and respect for others at all times.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, you are empowered to be your best and feel like you truly belong.
As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.
We hope to hear from you soon!