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Job description

The Trek Group offers a wide range of converted vehicles for the commercial market - equestrian, leisure and blue light emergency vehicles, supplying to both the UK and overseas.

Key Job Requirements as Service Advisor:

• Liaise with all relevant personnel to ensure complete customer satisfaction.
• Maximise workshop profit opportunities.
• Achieve the customer satisfaction objectives and to ensure that the customer is dealt with professionally adhering to the manufacturer standards and dealership procedures.
• Welcome all customers at the service reception in a warm, professional manner, and meet all their needs.
• Agree service and repair instructions and book vehicle into the workshop.

Skills You Will Require as Service Advisor:

• Confident relationship builder with customers at all levels.
• Ability to influence and advise customers on minor technical issues.
• Deliver first class service to achieve company objectives and targets.
• Self-motivated, articulate and professional.

The hours of work are 8.45am to 5pm Monday to Friday with 1 hour for lunch - this role is fully office based with no option for remote working.

In return, we can offer:

• 26 days holidays + 8 Bank Holidays
• Pension Scheme
• Free on-site parking
• Free access to our Help@Hand health & wellbeing portal including 24/7 access to GP consultation.

Job Types: Full-time, Permanent

Salary: £22,000.00 per year

Benefits:

• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Sheffield, S36 4GS: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person