Service Advisor

Service Advisor Leicester, England

BMW Group Retail
Full Time Leicester, England 10.56 - 12.04 GBP Today
Job description

Sytner Leicester is looking for a Service Advisor.

Your role

As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers.

This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need.

Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

Your profile

Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by BMW to support your career.

Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential.

Rewards

  • Additional Holiday
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Bespoke Flexible Working Solutions
  • Enhanced Long Service Awards
  • Discounted Car Schemes
  • High Street Discounts

Similar searches: BMW, Permanent, Full-time, Competitive, Other


Retailer

Sytner Leicester

Location

Leicester

Salary

Highly Competitive

Starts

10 May 2023

Closes

04 Jun 2023

Brand

BMW

Contract Type

Permanent

Hours

Full-time

Business Area

Other

Service Advisor
BMW Group Retail

www.bmwgroup.com
Munich, Germany
Oliver Zipse
$10+ billion (USD)
10000+ Employees
Company - Public
Transportation Equipment Manufacturing
1916
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