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Service Administration Assistant.
Location: Grantham, Lincolnshire, NG31 7UH, hybrid between office and home.
Hours: 30 hours per week, (Preferably 9:00am to 3:30pm, Monday to Friday)
Contract type: Fixed Term Contract until 30th November 2023
Salary: £19,063 per annum pro rata.

We have a fantastic opportunity for an individual with excellent interpersonal skills to join our Health & Local Crisis Response Team as a Service Administration Assistant.

You will assist the Support Officer in providing administrative and operational support functions to the area that is managed and delivered in accordance with both the needs of the area and corporate requirements.

You will be an efficient administrator who is confident to respond to incoming enquiries from healthcare professionals and members of the public over phone and by email. This is a role which requires a motivated, committed and enthusiastic person with excellent communication skills and an ability to deal with people in a sensitive yet professional manner. You will be able to use IT systems and databases in your role and produce well written letters and emails.

A hybrid role between home and the Grantham office, you will have the ability to work autonomously as well as part of a greater team. We are ideally looking for someone to work across 5 days a week, between Monday - Friday.

The Health & Local Crisis Response services (HLCR) support people in the space between hospital and home and respond to the needs of people in crisis following an emergency; maintaining an extensive network of external relationships across health, social care, and emergency services.

To be successful in this position you must have the following skills and experience:

A little bit more about us...
The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.

Our organisation was born out of a desire to bring help without discrimination.
Impartiality and neutrality have been central values for the Red Cross since we started.

At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.

In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.

As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.

If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

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Connecting human kindness with human crisis