Job description

The Cut & Craft is a premium casual dining restaurant. You’ll be joining a team of guest obsessed individuals with a true passion for all things hospitality. The Cut & Craft promises to deliver the best experience with our full fresh food concept, hand crafted cocktails, local craft beers and extensive wine menu.

JOB DESCRIPTION

A Cut & Craft Food Runner is one of the most vital roles within the organisation. You will aid to the smooth running of shifts and play a key role in the business.

Food Runners should be welcoming, friendly and helpful. Food Runners are required to champion the Cut & Craft service criteria. The purpose of the role is expediting ticket and organising dishes to tables in the restaurant, communicating with servers, management and kitchen staff, general housekeeping and guest interaction delivering exceptional and efficient service.

Department
Front of House

Line Manager & Key Relationships
Servers, Chefs, Kitchen Management and Restaurant Management

Day & Work Patterns
Varied shifts including evening and weekends dependent on business needs.

Key Competencies
Presentation, Communication Skills, Efficiency, Friendly and Attentive.

Qualifications
Experience working within a fast-paced restaurant setting is desirable but not essential

AREAS OF RESPONSIBILITY

Expediting

Arranging tickets in the kitchen, organising checks and delivering food to guests.

Delivering food to guests tables

Running food dishes to guests in the restaurant. Offering any accompaniments and being helpful and efficient, aiding to The Cut & Crafts exceptional service

Assistance in the Restaurant during service

Assisting servers and management staff during peak business hours such as helping to relay and set tables.

Champion Service for The Cut & Craft

Food Runners visit every table in the restaurant so Its therefore vital that all runners champion The Cut & Craft Service and are always presentable, genuine and friendly.

Why The Cut & Craft?

As a member of the team at The Cut & Craft you will join a team of passionate, guest obsessed and like-minded individuals who all share the same passion for hospitality, elevated service and a never-ending desire to succeed.

Industry leading pay

You’ll always have a minimum of 2 weeks advanced rotas so you can plan the rest of your life.

Guaranteed Birthday and the following day off work. We love to celebrate so expect a gift from us too

Discounts at high street retailers

Social events, outings and an annual business ball like no other

Access to our training hub with an array of courses so you can advance your knowledge and passion

Closed Christmas and New Year’s Day

Staff Discounts

In house incentives with the potential of cash bonuses

Opportunity for career progression - 90% of our teams have been promoted within.

Job Types: Full-time, Part-time

Salary: £8.49-£11.42 per hour

Benefits:

• Company events
• Company pension
• Discounted or free food
• Flexitime
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Flexitime
• Night shift
• Weekend availability

Work Location: In person