Job description
Are you passionate about delivering exceptional customer service and thrive in fast-paced environments? We have a thrilling opportunity for a skilled and enthusiastic individual to join our team as a Waitress and Customer Service Specialist. This full-time position offers a unique experience across two vibrant establishments, providing you with the chance to showcase your talent and passion for hospitality.
Role and Responsibilities:
As a Waitress and Customer Service Specialist, you will be an integral part of our dynamic team, ensuring that every guest's experience is nothing short of exceptional.
Your responsibilities will include:
- Table Service: Greeting and seating guests with a warm and friendly demeanor, taking orders efficiently, and serving food and beverages with precision and attention to detail.
- Upselling and Promotion: Suggesting additional items, specials, and promotions to customers, contributing to increased sales and customer satisfaction.
- Order Accuracy: Ensuring that all orders are accurately taken and delivered, while accommodating any special requests or dietary requirements.
- Payment Processing: Handling transactions, including cash, credit cards, and electronic payments, with accuracy and efficiency.
- Cleanliness and Hygiene: Maintaining a clean and organized workspace, adhering to health and safety standards, and assisting in maintaining the overall cleanliness of the establishment.
- Team Collaboration: Working collaboratively with kitchen staff, bartenders, and fellow team members to provide a seamless and enjoyable dining experience for our guests.
Requirements:
- Previous experience in a customer service or waitress role is preferred, but we are open to training candidates with a genuine passion for hospitality.
- Excellent communication skills and a friendly, approachable personality.
- Ability to multitask and thrive in a fast-paced environment.
- Strong attention to detail and a commitment to providing outstanding service.
- Flexibility to work full-time hours over three days, including split shifts across two exciting establishments.
Benefits:
- Competitive salary and tips, recognizing and valuing your hard work.
- Opportunities for growth and development within the company.
- A supportive and fun working environment with a dedicated team.
- Staff discounts on meals and beverages.
- Full training provided for those without previous experience.
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How to Apply:
If you're excited about the prospect of joining our dynamic team and delivering unforgettable experiences to our valued guests, we would love to hear from you! Please submit your updated resume and a brief cover letter outlining your interest and relevant experience to [email protected]
We can't wait to meet our future Waitress and Roll shop extraordinaire.
Note: Due to the high volume of applications we receive, only shortlisted candidates will be contacted.
Job Type: Zero hours contract
Salary: £11.00-£12.00 per hour
Benefits:
- Employee discount
Schedule:
- 12 hour shift
- Day shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Weymouth, DT4 8PU: reliably commute or plan to relocate before starting work (required)
Experience:
- Hospitality: 1 year (preferred)
Work Location: In person
Application deadline: 28/07/2023
Expected start date: 29/07/2023