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Gaucho is looking for an experienced and passionate Senior Waiter to join our team in Birmingham! The ideal Senior Waiter candidate will be hardworking, have a positive attitude and work well within a team. They will be a Gaucho ambassador and be able to upsell all Gaucho products with confidence

Benefits and Training for a Gaucho Waiter

• 50% off at all Gaucho and M Restaurants
• Referral and Length of Service Bonuses
• Incentive and reward schemes
• Cycle to work schemes
• RARE Benefits
• Industry Apprenticeship Program Opportunities
• Career Development and Training Programs
• Training provided by the Gaucho Academy
• Breakfast and Dinner when working
• 28 paid annual holidays

Key Responsibilities of a Senior Waiter

• Work with the restaurant team to offer an exceptional Gaucho experience to all our guests through heightened hospitality.
• Be the face of Gaucho and demonstrate service excellence while following the Gaucho Cycle of Service and standards.
• Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices.
• Support and assist the management team to maximise sales revenues by driving covers and average spend per head.
• Ensure all guest orders are received and processed professionally and accurately.
• Help maintain a clean and organised restaurant at all times and follow all set-up and breakdown procedures.

Requirements for a Gaucho Senior Waiter

• Demonstrate warmth and empathy towards guests and colleagues
  
• To always take a positive approach to your own role acting as a role model to all new members of the team
• Work well within a team (be a team player) and a fast-paced environment
• Be approachable and well mannered
• Be professional and respectful at all times
• Have fun