Job description
Job Description
A great opportunity to join a fast paced, fun and vibrant fashion watch store as a Senior Sales Assistant. This is a wonderful opportunity to join a large business with lots of progression opportunities for the right person.
Main Responsibilities Will Include:
Passionate to lead, motivate and engage a team
Driven to improve conversion and ensure the store and team meet KPIs
Enjoys developing team members, with the ability to provide constructive and positive feedback
Passionate about providing the highest level of customer experience, leading by example for other team members
Greet and serve all customers providing a fast friendly service.
Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
Ensure good knowledge of all functions of watches and other products.
Contribute to the store reaching its monthly sales targets.
Oversee colleagues on the shop floor to ensure best practise is adhered to at all times, providing on the spot feedback when required
Follow Company policy and procedures for opening/closing the store.
All transactions to be handled in a responsible and secure way
Accurate reporting of all administration and stock control.
Collation of sales figures.
Hold briefing sessions in the absence of the Store Manager or Assistant Manager.
Confident to communicate at all levels, within the Store and with the wider Group teams
Present and conduct yourself in a professional manner to both customers and colleagues, ensuring all communication is clear.
Attend regular training programmes.
Person Specification
Previous experience in retail and/or fashion accessories
Have experience dealing with international customers
Ability to communicate in multiple languages
Previous Supervisory experience