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Job description

The main purpose of the role is to maintain high levels of customer service through on-site attendance installing, commissioning & servicing systems. You shall develop and sustain excellent customer relations, whilst providing first class technical support for planned and reactive resolutions.

Job Role

• Installation and commissioning of Smart Home, Home Cinema, Audio Visual and Networking equipment
• Carrying out small works installations including configuration and commissioning of new equipment, and client project hand overs
• Fault finding and troubleshooting on and off-site
• Interpretation of AV schematics and construction drawings
• Attending on-site co-ordination meetings if required
• Maintaining accurate up-to-date installation records
• Reporting to the Project Manager and representing them in their absence
• Liaising with other internal departments, clients and contractors
• Commitment to safe working practices and maintaining Health and Safety requirements
• Provide support to Trainee/Junior AV Engineers
• Administration, as required, to support the role
• Attend training courses, as necessary

Knowledge and Experience

• Minimum 5 years’ experience within the AV/Home Automation Industry
• Possess a good underpinning technical knowledge of IT Networks, Electronics and Audio Visual Systems
• Competent knowledge and experience of related equipment and systems, including; Control4, Ubiquiti, Rako and Lutron
• Competent to a good level of computer/IT literacy
• Excellent communication skills both verbal and written, and be able to communicate professionally at all levels with clients, professional teams, site management and contractors
• Professional and approachable attitude to clients, contractors and other members of the team
• Ability to plan, organise, prioritise and work under pressure is essential
• Ability to work as part of a team as well as independently
• Ability to think laterally, finding an appropriate solution to fulfil an application
• Ability to work to the highest quality standards with attention to detail, ensuring that we complete our work thoroughly and never walk away from a problem
• High personal standards of presentation
• Excellent time keeping
• Full UK Driving Licence

Salary £35,000.00 to £45,000.00 (dependent on experience) + Package, including performance related bonus.

Additional training provided.

Please email your C.V. with a covering letter to [email protected]

Job Type: Full-time

Salary: £35,000.00-£45,000.00 per year

Benefits:

• Company pension

Schedule:

• Monday to Friday

Supplemental pay types:

• Performance bonus

Work Location: On the road

Reference ID: ATL1008
Expected start date: 01/06/2023