Senior Researcher London, England
Job description
At a glance
This is a hybrid working role, therefore your time will primarily be split between working from home and the London/ Bracknell Head Office (though a fully office-based arrangement can be accommodated). However, there will also be an expectation to visit other locations as the need arises.
The salary range for this role is set at £ 45,800.00 - £66,000.00
Contract type
This position is a Permanent
About the role
As a Partner in our business your number one focus is to work collaboratively to create more value for our customers and our business.
As a Senior Researcher, you will be known for delivering research which champions the voice of the customer and Partners within the John Lewis Partnership. You will have a focus on getting to the heart of what motivates our customers and Partners and communicating that in a coherent and compelling story. You will be involved in generating data and insights through the delivery of primary research projects using a variety of quantitative and qualitative techniques. In particular, you will have responsibility for designing, scripting and fielding surveys and analysing and reporting on the results. You will conduct research using multiple data sources to provide insight and recommendations related to a business problem, mission or the Partner proposition.
You will have the opportunity to develop and stretch personally and professionally to achieve your potential.
Essential Skills
Extensive survey design and scripting skills using a survey building platform such as Alida (Vision Critical); Qualtrics or similar
Solid understanding of sample design principles
Strong analysis skills and a good understanding of basic statistical analysis such as significance testing
Experience in relevant Insight / Research role
Experience in critically evaluating facts, statements and looking at all angles.
Experience of synthesising complex and ambiguous information in order to drive actionable insight
Excellent communication and presentation skills
Excellent attention to detail
Excellent problem solving, numerical skills and commercial acumen
Skilled at navigating ambiguity
Benefits of the Partnership
You will enjoy 25% discount at John Lewis and 20% in Waitrose
The Partnership has a competitive pension scheme where your contributions will be matched by the Partnership (up to 8% of pay)
Excellent work-life balance, including a focus on well-being and flexible working and our marketing leading equal parenthood leave Policy
Find out more about the extensive range of exciting benefits that you could enjoy when you join us on our website under About the Partnership; Benefits LINK
Next Steps
The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process"
Once you've submitted an application the next steps of the process, if successful, will include a 1st stage virtual interview followed by a more detailed Stage 2 Interview.
You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.
Thanks for your patience in the meantime and for showing an interest in joining the John Lewis Partnership
For Internal applicants only - You would like to view the job outline for this role please copy and paste the following link into your browser Internal Link Only
For External applicants - Please click on the link below for the role profile
Please note that should we receive high volumes of applications we reserve the right to close the role early.
For internal use only:
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