Senior Recruitment Manager - Quality Heathrow, England
Job description
This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else
As the Senior Recruitment Manager – Quality, you will play an crucial role in leading your team to successfully meet all regulatory compliance standards within the vetting process required for new entrants. Achieving success in key to ensuring that colleagues can join the business in a timely manner having experienced a positive and seamless candidate experience along the way.
Your responsibility includes conducting the Quality Checks of referencing files whilst simultaneously managing the ID pass process, both of which are integral to ensuring candidates are successfully able to join their training course. To deliver effectively in these areas you will need work collaboratively with internal and external partners, including the airport authorities and the British Airways Global Learning Academy team.
A key aspect of your role will be fostering a 'right first time' mentality and promoting a strong compliance focus within the team. You will lead the Quality Check (QC) team in identifying quality and compliance trends, providing constructive feedback to internal vetting teams and suppliers. This holistic approach to quality improvement will involve management, training, and development initiatives. Driving process efficiencies and improving the overall candidate experience will be a priority, as you seek to reduce the time to hire.
If you have experience in leading teams, managing compliance, and driving quality improvement, we invite you to apply for this exciting opportunity to lead our Quality Checks teams, driving improvements, and ensuring compliance time after time!
About you:
- Exceptional problem-solving skills: you can analyse sophisticated issues, identify solutions, and unblock obstacles to deliver requirements effectively and efficiently.
- Strong time management and ability to work under pressure: you have a track record of prioritizing work, meeting tight deadlines, and operating effectively in high-pressure situations.
- Effective challenge and influencing skills: you can confidently engage and influence senior managers and decision-makers, building productive relationships and driving positive outcomes.
- Attention to detail and holistic perspective: you have a great eye for detail while also maintaining an overall complete view of any situation, ensuring comprehensive understanding and execution of tasks.
- Excellent communication skills: you have strong written and verbal communication abilities and can effectively communicate information and ideas to collaborators at all levels.
Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.
Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.
Not only will you have the chance to further your career development within BA, you’ll have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial wellbeing. You can also sign up for a range of voluntary benefits such as Private Medical cover, Dental and Critical Illness cover, Technology Scheme, Cycle to Work and Electric Car Scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us
We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities
