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Our Mission

Trainline is the leading independent rail and coach travel platform selling rail and coach tickets to millions of travellers worldwide. Via our highly rated website and mobile app, people can seamlessly search, book and manage their journeys all in one place. We bring together millions of routes, fares and journey times from 270+ rail and coach carriers across 45 countries. We offer our customers the best price for their journey and smart, real time travel information on the go. Our aim is to make rail and coach travel easier and more accessible, encouraging people to make more environmentally sustainable travel choices.

Introducing Quality Assurance at Trainline

Quality is at the heart of our customer and engineering experiences. Our QA team helps define a set of industry best practices, techniques, and tools to enable our engineering teams to achieve the expected level of quality and increase our pace of delivery; thereby improve customer satisfaction, platform reliability and engineering productivity.

Purpose of the Role

This role operates within a small group of QA Engineering experts. The focus of this role is driving quality practices for our backend systems. You will be a quality expert to our backend product engineering teams, supplying specialist test knowledge, and sharing your hard-won experience. Teaching, coaching, and working with our backend engineering teams to enable the whole team to own quality, you will be confident in your expertise and an authority on what good looks like.

As a Senior QA Engineer at Trainline, you will...

• Gain a good understanding of our products and backend services developed by engineering teams you work with.
• Help grow the community of excellence across our backend product development teams by advocating and influencing the best quality practices.
• Work within your area to define quality outcomes and a roadmap to achieve them.
• Be able to write high quality code to create or enhance test frameworks.
• Actively consider key non-functional requirements for your area of work.
• Driving a self-organised agile team; accountable for your team’s delivery while promoting collaboration and transparency with stakeholders

We'd love to hear from you if you...

• Have had experience in organizations with a shift-left approach to quality.
• Very high energy and enthusiasm, with a passion for delivering awesome solutions.
• Have in-depth experience of planning, executing and validating tests for cloud hosted microservices APIs.
• Possess excellent engineering skills in C# and JavaScript and significant knowledge of automated test approaches and tooling.
• Have a good understanding of CI/CD pipelines and managing tests within them.
• Have a good understanding of contract-based testing.
• Understand cloud-based microservices architecture and associated challenges.
• Have familiarity with containerization, databases, and observability tools.
• Have strong Agile experience with a good understanding of how Quality and Agile work together.
• Are a problem-solver who can apply their skills to technical issues.
• Are a pragmatic self-starter with a keen interest in technology.
• Know what good looks like, and how to get there - you are an experienced test expert who values the broad range of testing activities that together ensure quality in the product.
• Excellent interpersonal, relationship building, coaching, and influencing skills.
• Have the right attitude to challenge status quo and improve situation (continuous improvement and critical mind)

#LI-LM1

But why should you join?

You will be working in a high performing and collaborative multi-cultural team. We have over 42 nationalities across our 5 offices in London, Paris, Edinburgh, Barcelona and Milan who work closely together.

We want our people to stretch their minds, abilities, and share their knowledge. Each year we hold The Trainline Tech Summit, which provides Trainliners with an opportunity to stand up and share their story, learnings, or new skills with their colleagues in a safe environment.

We've always paid special attention to flexible working as we value a strong work/life balance. The pandemic has taught us that a balance between remote working and being in a collaborative office environment leads to productive teams.

Our Culture

Coaches Over Heroes

We prioritise the focus on being one team over elevating the heroics of an individual, for us the true heroes are those who are excellent at nurturing, coaching and generous in sharing their knowledge with others.

Well-being

Everything that we do takes into account the morale of every member of our team, their opportunities for growth and for participation in exciting challenges.

Mentoring and Learning

We have a mentoring community that is constantly growing, we provide people with mentors or buddies from various teams.

Trust

We hire awesome people capable of making smart decisions - empowerment is a great enabler of agility. It is within a supportive team that you will feel the strength to thrive and try new things knowing that everyone will be there for you along the way.

We value open expression at Trainline, we believe it’s the diversity of experience, backgrounds and perspectives of our employees that makes us who we are. We encourage everybody to play a part in changing the way people travel across the world.