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The PM CoE has moved on from being an engagement support centre of just 50 people to now identifying as a Centre of Excellence with circa. 300 professionals. The department is constantly evolving and still growing, it is fast-paced and varied comprising junior associate grades through to senior project and operational management and directors. All members of the department work together and alongside the Audit & Assurance practitioners to deliver high-quality outputs on client and internal engagements. The team members remove the admin burden on the wider A&A team by utilising experience and knowledge to undertake the service offering to a high standard.

The department boasts a clear career pathway allowing professional and driven individuals to work along a progression trajectory from associate to assistant project manager in four years, including formal Prince II practitioner accreditation. This pathway and progression is underpinned by it’s ability to deliver high-quality training that set’s all team members up for success.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

The PM CoE supports our audit and assurance practitioners with project coordination and administration. As a Senior Project Support Associate (Pod Lead) you will balance a portfolio of audit, assurance, or internal transformation projects alongside leading and supervising a small pod of people, ensuring they deliver exceptional service to our on-site teams.

In your role, you will have responsibility for two key areas: one will be in relation to managing those in your pod through effective and controlled workflow management, performance management, and people management. The actions that sit within this area will focus on driving the effective utilisation and performance of the pod against KPIs and personal development targets, and ensuring the pod works in line with our core values and policies. The other area of responsibility is in relation to self-managing your portfolio of projects, knowing how to prioritise and coordinate with on-site teams, and planning and completing key actions.

Key responsibilities may include, but are not limited to:

• Leading and driving agile project management within the pod to assess and sustain manageable workflow
• Daily oversight of the pod to ensure adherence to timekeeping, office presence, and absence processes
• Reviewing, analysing, and challenging data such as utilisation results, compliance with KPIs, and timesheet adherence
• Attend check-in meetings with pod members and seek guidance from team leaders to implement more effective ways of working
• Working to a high standard and meeting expected service deliverables through completion of required actions on project portfolio

You will work as part of an established and structured team within a department that continues to grow at speed. The career pathway and people leadership structure will provide you with support and accountability to progress within your role and enable room for development and growth within the department and wider firm while supporting junior colleagues along their path of development.

You will have the opportunity to build strong relationships with a range of different colleagues from peers through to directors and deliver exceptional service in a department where high quality is key.

Connect to your skills and professional experience

You are a strong leader with excellent attention to detail. Someone who has practiced experience in supervising others and takes a pragmatic approach to problem-solving. You adapt well to a changing environment with a keen eye for enhancing processes to enable better ways of working. We’re able to give you the tools and the autonomy to manage your work in alignment with the department’s vision, trusting that you will seek support where required.

Essential

• Experience in a supervisory role with accountability for junior member performance, using coaching and mentoring experience to bring out the best results
• Personal motivation to deliver high-quality standards in all work and ability to see the impact your deliverable has on other operational areas
• Highly adaptable to change in an environment that continuously drives efficiencies and improvements
• Broad level of excel knowledge:
  • data interpretation and manipulation using pivots and formulas (SUMIF, COUNTIF, IF statements)

Desirable

• Experience within a professional services environment
• Experience or accreditation in agile project management

Connect to your service line - Audit & Assurance

We know it’s not just about the numbers. Often, we let the technology take care of those. It’s about the creative and collective thinking or our people. That’s where the true insight is found. We’re redefining the future of audit. Come join us.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.

Connect with your colleagues

“I have learned so much over the past 12 months - especially liaising with senior stakeholders which will be very valuable for my future career. Good entry role as you are exposed to a variety of tasks, work with different people with different expectations, and can learn a lot.”

VO, Project Support Associate

“Working at Deloitte is more than just a job, it’s an opportunity. Since joining the department I’ve been supported to realise my full potential and now have a clearer understanding of the skills necessary to achieve success in the Project Management pathway.”

PM, Senior Project Support Associate

“Working at Deloitte is such a rewarding opportunity. I have been able to deep dive into the operations of the firm with so much support to be able to independently identify a learning need, build a project and roll out the output. I have been able to build such a breadth of skills and knowledge so much so that I can apply them to other areas of the business. It is also so fulfilling to watch colleagues undertake and flourish within their own performance and development via a learning need that you have actioned – essentially aiding them in their career progression.”

LG, Learning Operations Team Leader

“The department has supported me throughout my journey, and I am now working on exciting new projects that could help define the career pathway for future APMs!”

AJ, Assistant Project Manager

“You can bring your full self to work in the PM CoE and be celebrated for your differences and strengths. The people make the centre and collaboration is at the heart of everything we do.”

LO, Manager

“The PMCoE is an awesome team to work for, it is diverse, inclusive, and extremely supportive. You can really grow, and progress and you own your own career and the direction it heads in. “

SP, Project Manager

Connect to your agile working options

Location: Cardiff

Your Work, Your Way: We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritise your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.

This is a full-time, permanent contract opportunity with a requirement to be within a commutable distance of Cardiff City Centre to allow weekly office presence.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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