Senior Product Manager

Senior Product Manager Newcastle, England

Xplor
Full Time Newcastle, England 38133 - 56762 GBP ANNUAL Today
Job description

Company Description


We are Xplor. There is a good chance you’ve not heard of us yet – we’re just getting going. We have also just rebranded ourselves and are emerging as Xplorers.

Xplor is a global provider of business management software, payments and value-added services that power boutique studio, gyms, fitness facilities, childcare centers, and independent personal trainers across the globe. Our ambition is to empower passionate people and deliver a compelling integrated proposition to enable clients to spend more time growing their business. After our recent acquisition by Advent International, and subsequent merger with Clearent, we are excited to deliver on our value creation program to achieve our bold growth ambition. And we are getting ready to go big, and even more global.

Xplor has brought together 20 different software and payment processing brands to create Fitness and Wellbeing vertical business. Xplor has acquired several market-leading software brands including Marianatek, Resamania and PerfectMind to capture marketshare. There’s more than 900 of us in the global Xplor Fitness and Wellbeing team and we are passionate about enabling gym and studio owners, leisure centers, and personal trainers to deliver better business outcomes for themselves and their customers.


Job Description


A successful Sr. Product Manager leads and manages a core business feature or multiple product areas within a brand. They not only excel at driving valuable product delivery but they have a vision for their product area and a plan for how to execute that vision. They can clearly articulate how their product roadmaps aligns with the brand product strategy and how their work will quantifiably impact their customers. A Sr. Product Manager owns the management their roadmap and must have a clear understanding of the reasoning behind each decision, however they must consult their Brand Product Lead prior to making key changes to the roadmap. This person is directly engaging customers on a weekly basis to better understand the industry, painpoints, and how their product work can solve customer problems. A successful Sr. Product Manager may or may not have managerial responsibilities, but they serve as a leading example of what exceptional product delivery embodies and drive their peers development. This role is the most senior position that is solely focused on product delivery in a product area or business unit without brand-wide responsibilities.


Job Responsibilities:

  • Owns planning, vision, and implementation of features for core business or multiple product areas

  • Provide regular input on overall product strategy and how team initiatives align with the overall product strategy

  • Develop an astute understanding of the industry including emerging trends, new available technologies, and addressable markets

  • Engage current and prospective customers to understand and analyze their needs, business practices, and future plans

  • Establish and align product roadmaps with the broader product strategy and find balance in delivery between long term investments, shorter term wins, and tech debt

  • Mentor and/or manage product colleagues and drive development of their key skillsets

  • Identify areas of improvement with your existing product area and fresh opportunities to thrill the market

  • Engage internal stakeholders to execute product releases and support the public narrative for product feature releases.

  • Deliver clear and comprehensive product requirements to provide guidance to the development team

  • Own the management and grooming of a product backlog ensuring tickets are ready to be pulled into upcoming sprints.

  • Engage sales, marketing, and customer support to capture customer feedback and to ensure prompt and seamless delivery to the market

  • Partake in the Scrum process and help drive effective scrum ceremonies including standups, grooming sessions, sprint planning, and retrospectives.

  • Identify key success metrics for initiatives and ties those metrics to overall business metrics

  • Focus on customer value and identify MVP solutions that deliver on that value with the least amount of time, effort and risk

  • Identify and raise opportunities and risks to management

  • Contribute to customer-facing demos and sales and marketing initiatives with your deep product knowledge

  • Identify and eliminate low value work undertaken by their agile team

  • Engage with design, research, and development to clearly articulate customer pain points and build a process for effective problem solving


Qualifications


  • 7+ years professional experience managing software products from inception through launch and iteration

  • Ability to operate and engage with a product team with no supervision

  • Experience managing junior team members and developing product management skillsets

  • Ability to articulate and drive research and design needs in support of product decisions

  • Experience working with senior leadership across other company verticals including sales, marketing and customer support

  • Proven ability to deliver initiatives on time and on budget

  • Experience working in an Agile Scrum environment

  • Empathetic: you have a talent for understanding what our customers are trying to achieve and why they are trying to achieve it

  • Analytic: you can spot the commonalities in seemingly different customer requests and identify opportunities to address them with a unified solution

  • Innovative: you have a flair for bold ideas that can potentially deliver game-changing competitive advantages

  • Strategic: you can slice big projects into pragmatic MVPs that maximize customer value with the least amount of time, effort and risk

  • Collaborative: you believe that a team works best when everyone is communicating daily about how each person’s piece fits in the shared vision


Additional Information


All your information will be kept confidential according to EEO guidelines.

We understand that diverse candidates have diverse needs. We welcome you to inform us of any additional needs related to completing your job application or participating in the interview process, via [email protected].

More about us

Xplor Technologies is a global platform integrating SaaS solutions, embedded payments, and Commerce Accelerating Technologies to help businesses succeed. Xplor provides enterprise-grade SaaS solutions for businesses in “everyday life” verticals: Childcare & Education; Fitness & Wellbeing, Field Services and Personal Services – and a global cloud-based payment processing platform.

Xplor Technologies serves over 78,000 customers that processed over $36 billion in payments, operating across 20 markets in 2022.

Good to know

To be considered for employment in the United Kingdom, you must be legally authorised to work in the UK. Xplor does not sponsor visas, either at the time of hire or at any later time.

To learn more about us and our products, please visit www.xplortechnologies.com/gb/careers.

We also invite you to check out our Candidate FAQs for more information about our recruitment process www.xplortechnologies.com/us/recruitment-faqs.

Xplor is dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community.

We’re committed to replying to each application and look forward to getting in touch with you soon.

Senior Product Manager
Xplor

www.xplortechnologies.com/us/careers
Atlanta, United States
Pamela Joseph
Unknown / Non-Applicable
1001 to 5000 Employees
Company - Private
Computer Hardware Development
1994
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