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About the job
Benefits
Things you need to know
Apply and further information
Location
About the job
Job summary
Important - To apply for this role you will need to submit a CV and covering letter. These need to be merged into one document. When submitting your application Applied will ask you to upload a CV, when doing this you should upload your merged document of your CV and covering letter. There are further details in the Selection Process section further below in this advert.
Here at the Department for Levelling Up, Housing and Communities (DLUHC), we work on things that make a real difference to people’s lives.
Whether it's through the homes we live in, the work of our local councils, or the communities we’re all a part of, our work is at the top of the political agenda. We have ambitious and far-reaching outcomes to achieve this year and, if you’re thinking of joining us, there’s never been a more exciting time.
We have teams transforming how we collect and disseminate data payments, provide Government funding and improve internal processes for users. We work with blended teams, consisting of a mix of Civil Servants and innovative suppliers.
We have circa 3,500 staff who are based in 20 offices across the UK.
We’re looking for multiple senior product managers to work on exciting Digital programmes across different teams in DLUCH
Elections Integrity Programme – delivering the biggest set of changes to our electoral system in the last twenty years, and the first change to the actual process of voting since the secret ballot was introduced in 1872.
Local Digital Programme – supports councils across England to deliver the local public services of the future.
Analysis and Data – creating and maintaining robust digital products and services for DLUHC’s analysts directorate to deliver high impact insights based on timely, relevant and trusted data.
We particularly welcome candidates from an ethnic minority background and other underrepresented groups to apply, as we work to continually improve our ability to represent the places and communities we support through our work.
Job description
As a senior product manager, you’ll;
- Role-model how to apply agile working methods and practices to deliver the best product for end-users
- Develop long-term product visions and objectives
- Successfully lead teams through the full product life cycles through identifying tools and techniques for each stage and dealing with potential risks
- Develop sustainable support models through contributing to the assessment of other teams
- Make operations efficient, including being the escalation point for major operational issues and championing operational management across the team and wider Digital Data and Technology (DDaT) community
- Work closely with operational delivery team leaders in DDaT to create, manage and update the product roadmaps on an on-going basis
- Develop and implement testing, piloting, go-live and on-going evaluation plans of new product features and engage with users and stakeholders to encourage take-up and use of your product
- Ensure systems and processes are set up to capture data on learner behaviour and product performance by leading show and tells and workshops on product and agile methodologies with a range of audiences
Person specification
As a senior product manager, you’ll have;
- Experience of product management and/or product development, with creativity and passion for creating great digital products
- Experience of leading in a multi-disciplined dispersed environment
- Experience of creating, updating and prioritising product plans to direct the work of a delivery team
- Familiarity with a range of agile delivery techniques and tools
- Experience of engaging with users and turning user research into product improvements
- Familiarity with setting, monitoring and reporting measurable product targets
- Strong verbal, written and visual communication skills
- Experience of working with partners/stakeholders
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Managing a Quality Service
Technical skills
We'll assess you against these technical skills during the selection process:
- Please see Selection Process Details for more information.
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
We are for everyone
At DLUHC we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We promote equality of opportunity in all aspects of employment and a working environment free from discrimination, harassment, bullying and victimisation.
We would strongly recommend that applicants get in touch with the vacancy manager to find out more information about this role.
We are for everyone
CV and Cover Letter Declaration
We recruit based on your knowledge and skills, and not background, gender or ethnicity - this is called name blind recruitment.
Please remove references to your:
- name/title
- educational institutions
- age
- gender
- email address
- postal address
- phone number
- nationality/immigration status
You will need to merge your CV and covering letter into one document. When submitting your application Applied will ask you to upload a CV, when doing this you should upload your merged document of your CV and covering letter.
Most of our campaigns utilise multiple assessors and so it is possible that your application would be viewed by different assessors.
At sift, through your CV and covering letter we will be assessing:
Examples:
Experience
Technical Ability
Your covering letter should be no more than 1 page referencing how you meet the criteria set out in the job description.
The interview will be of a blended nature consisting of the following success profiles elements:
Behaviour: Changing and Improving, Managing a Quality Service
Experience
Strengths
In the full campaign we will test the below Success Profile Elements:
Behaviours: Changing and Improving, Managing a Quality Service
Technical: Yes
Experience: Yes
Strengths: Yes
We do not consider direct CV applications to our Recruitment mailbox – you must apply for this role via the application link on Civil Service Jobs
Please note that near miss offers may be made at the lower grade to candidates who do not meet the grade criteria for this campaign.
Grade 7 salary
- The salary for this role is £54,632 (London) or £49,697 (National).
- For existing civil servants, the usual policy on level transfer and promotion will apply and is non-negotiable.
BENEFITS:
Transfers across the Civil Service on or after 4 October 2018:
Any move to DLUHC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
For further information about the benefits available to DLUHC employees, please see the attached Candidate Pack.
GEOGRAPHICAL LOCATION:
- Birkenhead
- Bristol
- Cambridge
- Darlington
- Leeds
- London
- Manchester
- Nottingham
- Wolverhampton
There may be opportunities for candidates to work flexibly depending on the business needs. This will be discussed with the vacancy manager on a case-by-case basis if you are successful for the role.
- Please note: The Darlington Economic Campus (DEC) is a pioneering new cross-government hub which will bring together people across departments and public organisations to play an active role in the most important economic issues of the day. The work of the Campus will make a real difference to people both across the UK and internationally. There will be substantial career opportunities and exciting prospects - a career at the Campus means you will be working at the heart of Government, with access to the benefits and fantastic opportunities offered by the civil service. This role is based at DLUHC and we will be joined on the campus by:
- HM Treasury
- Department for International Trade
- Department for Business, Energy and Industrial Strategy
- Office for National Statistics
- Department for Education
For further information on the DEC, please take a look at the attached DEC candidate pack.
SIFT AND INTERVIEW DATES:
Sifting is envisaged to take place W/C 12th June 2023 with interview dates to be confirmed. All interviews are currently being held remotely via videocall.
Please note: We are offering both Permanent and Fixed Term posts from this campaign. Permanent/Fixed Term offers will be decided by the merit order of candidates from interview.
Fixed Term Details
For external candidates– you will be offered a 23 Month fixed term appointment with a possibility of permanency.
For existing civil servants – you will be offered a 23 Month loan opportunity. Before applying for the role, you will need to seek approval from your parent department to take up a loan appointment should you be successful.
For DLUHC employees - you will retain your existing contract
Before starting your application it’s very important to make sure that you are eligible to apply and meet the Civil Service nationality requirements. All candidates are expected to read the information provided in the DLUHC candidate pack regarding nationality requirements and rules
RESERVE LIST:
In the event that we identify more appointable candidates than we currently have posts available, we will hold applicant details on a reserve list for a period of 6 months from which further appointments can be made. This may include roles at a lower grade. Candidates placed on a reserve list will be informed of this. Due to the length of time CTC checks can take, our HR Shared Services team will contact reserve list candidates for London based roles to commence CTC checks. Those candidates who do not wish to remain on the reserve list should contact [email protected] to be removed from the reserve list.
CTC (Counter-terrorism Clearance):
Important note
Successful candidates for roles based in our 2 Marsham Street building must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check and the process can take up to 8 weeks to complete.
Please note that successful candidates will need to pass the CTC security checks – this requires you to have been resident in the UK for the past 3 years. Please refer to the DLUHC Notes on Security Clearance section of our Candidate Pack for further information on Counter Terrorism Clearance (CTC). Thank you.
Candidates should also note that with effect from 1st August 2018 the department will also check all applicants who are successful at interview, against the Internal Fraud Database (IFD) held by the Cabinet Office. In accordance with the Civil Service Internal Fraud Policy, any applicant who is included on the IFD will be refused employment by DLUHC. Please see the Candidate Pack for further information on the Internal Fraud Database.
Candidate Pack Information
Please see attached Candidate pack for further information.
Before starting your application it’s very important to make sure that you are eligible to apply and meet the Civil Service nationality requirements. All candidates are expected to read the information provided in the DLUHC candidate pack regarding nationality requirements and rules
Internal Fraud Database
The Internal Fraud function of the Fraud, Error, Debt and Grants Function at the Cabinet Office processes details of civil servants who have been dismissed for committing internal fraud, or who would have been dismissed had they not resigned. The Cabinet Office receives the details from participating government organisations of civil servants who have been dismissed, or who would have been dismissed had they not resigned, for internal fraud. In instances such as this, civil servants are then banned for 5 years from further employment in the civil service. The Cabinet Office then processes this data and discloses a limited dataset back to DLUHC as a participating government organisations. DLUHC then carry out the pre employment checks so as to detect instances where known fraudsters are attempting to reapply for roles in the civil service. In this way, the policy is ensured and the repetition of internal fraud is prevented.
For more information please see- Internal Fraud Register
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team