
Senior Operations Manager, Electrification London, England
Job description
About the Role
What you’ll do
- Work closely with the UK&I electrification lead to design, continuously improve and scale the strategy and operations of the UK electrification program to allow all drivers on the app to upgrade to fully-electric vehicles over the next 2-7 years
- Work closely with cross-functional groups across UK&I, EMEA and HQ-specific teams to progress towards on our global electrification targets and identify business problems or opportunities
- Maintain external relationships with key industry players, for example, policy advisors, car manufacturers, charge point operators, and other industry players alongside our Business Development and Policy teams
- Data Analyses - Use data to improve decision making and impact business outcomes across the UK and Ireland
- Problem-Solving - Solve business challenges by identifying the root cause and implementing effective solutions.
- Cross-functional collaboration - Engage with a number of functions across the business - policy, communications, product, marketing, legal and customer support and, in some cases, manage external collaborators.
- Project management and execution - Plan and project manage multiple projects and have the ability to implement in a constantly changing, complex environment.
- Product - Collaborate closely with our product teams to test and roll out new features or products that improve the Uber app.
What you’ll need
- A minimum of 4 years of demonstrated experience in data-driven decision-making and sound business judgement through end to end project management and strategic problem solving
- Strong project management skills - the ability to prioritise and successfully drive a project from beginning to end - no matter what
- Strategic problem solver, able to work through complex, high level challenges and recommend short and long term solutions
- Consistent track record of being a respected operational problem solver
- Cross-functional collaboration - you will partner with a range of local and regional teams including Policy, Business Development, Legal, Product, Marketing, Central Operations, Customer Experience, Regulatory Operations and Cities to launch initiatives
- Ability to take initiative in a constantly-changing work environment and implement quickly
- Resourceful, go getter - Uber is committed to constant improvement. You're excited to create new value for the business and design processes, analyses and operations that can scale
- Strong communication and organization skills
- Demonstrated experience interpreting and presenting data to various audiences; ability to translate quantitative findings into action plans
- Interest or background in sustainability or vehicles is a plus
- SQL knowledge preferred (and if not, must possess an analytical attitude to learn quickly as this will quickly form part of your day-to-day)
About Uber
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
