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Start Date: ASAP

Reports to: Chief Operating Officer

Key Relationships: Head of Programs, Marketing Manager, Chief Executive Officer, People Manager, Technology Manager

Type: Full Time - Fixed Term Employment

Deadline: 14th April 2023

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Overview:

As the Operations Manager at Foundervine, you'll play a crucial role in shaping our future by enhancing and expanding the organization's operational capabilities. You'll be working alongside a dynamic team, including the Chief Operating Officer and Management Team, to build a resilient, efficient, and compliant business foundation that can easily scale as we grow. By providing strategic operational insights and data-driven guidance, you'll help inform Foundervine's strategy and contribute to our continued success.

Does this sound like you?

• You possess the ability to effectively communicate with leadership teams in a strategic, collaborative, and articulate manner.
• You are confident in taking ownership of process design, optimization, and implementation.
• You enjoy anticipating what needs to happen several steps ahead.
• You remain composed and organized even when working in a fast-paced environment.
• You have the ability to oversee and nurture the growth of employees in the operations department.

Key Objectives:

• Maintain and develop Foundervine's operational capabilities to support business growth
• Monitor and support the delivery of effective and efficient programs
• Support Foundervine's Marketing activities with data, insights, and automation

Key Responsibilities:

• Support Senior Leadership Team through providing high-level operational insight and data into Foundervine's strategic discussions
• Responsible for the collection and review of Foundervine's Social Impact Data and Key Performance Indicators regularly and use these insights to inform improvements
• Responsibility for the development, maintenance, and compliance with Foundervine's policies and procedures
• Responsibility for developing, managing, monitoring, and reporting on Foundervine's OKRs including working with leadership to define Annual Strategy
• Responsibility for monitoring, maintaining and developing the efficiency of Foundervine's operational capabilities to support strategic, resilient, efficient and compliant business functions as the business grows
• Support Programs Team, providing operational insight and data to inform improvements to program delivery
• Support the Marketing Team's activities to ensure the development and delivery of strategic, engaging and measurably impactful promotional activities that grow Foundervine's audience and engage relevant stakeholders
• Support recruitment cycles through the development of processes and procedures that ensure an efficient recruitment process to meet Foundervine's developing needs.

Competencies:

• Strong operations management capability demonstrated through extensive previous and current industry roles
• Leading by example, setting direction and supporting colleagues
• Ability to develop, implement, and review key business processes
• Ability to work under pressure, prioritise and manage projects to meet strict deadlines
• Excellent interpersonal, written and verbal communication skills, including the ability to work with a wide range of external and internal clients and stakeholders from different countries and cultures
• Dynamic self-starter and able to work independently, with own initiative to achieve agreed aims and objectives and find creative solutions to problems
• Ability to build consensus and relationships among managers, partners, and team members

Benefits we will give you…

• Flexible working hours
• 3% match contribution to the NEST pension scheme
• Between 1-3% bonus subject to performance rating
• Cycle to work scheme
• Discounted technology scheme
• Optical Benefits
• WFH Office equipment allowance
• Lunch allowance on last Wednesday of the month
• A strong commitment to personal and professional development – with an individual annual training budget.
• Book and Resource Allowance
• Company discounts via benefit scheme
• International engagement opportunities - particularly in Sub-Saharan Africa
• Access to dozens of events and training sessions delivered by some of the world's leading experts.
• Peer Recognition Scheme

Apply now to join our team as an Operations Manager if you're passionate about making an impact, maintaining operational excellence, and leading and inspiring a team. We're looking for a highly motivated and experienced professional who can work collaboratively with us to achieve our goals.

Don't miss this opportunity - apply today!