Senior Operational Lead London
Job description
The Newham Directorate is looking for a Senior Operational Lead. This new senior role will support community teams and their leaders in the ongoing co-production and delivery of Community Mental Health Transformation. Suitable candidates will be ambitious, energetic and positive leaders able to support and engage teams through a continuing and sometimes challenging change process. Commitment to putting meaningful intervention at the centre of service user experience is a must. A willingness to lead and engage actively and in-person in sometimes difficult organisational development work is also essential - this will not be a work-from-home MS Teams role. Successful candidates can expect significant support and development opportunities through the directorate management team and trust senior leadership. This will be a team effort. The right person in this role will make a significant positive contribution to service user and staff experience as well as their own career. A discussion with the appointing manager before applying is highly recommended. Community mental health services are currently transitioning towards a new model of care which centres on the following principles (Community Mental health Framework for Adults and Older Adults, 2019, DoH.) Organise Care around their communities Dissolve barriers between primary and secondary care, and between health care, social care and VCS services Use complexity, not risk or diagnosis, as the organising principle for care Use an approach that minimises the likelihood of inflicting harm or further distress, with care and treatment that is based around the person’s choice and strengths. Step up and step down care to meet a person’s complexity of needs Know their communities and use this knowledge to understand and address inequalities. Be proactive, flexible and responsive to individual needs. Understand and take a partnership approach to addressing the social determinants of serious mental ill health. Make use of community assets and resources, including VCS, online resources and personal contacts. Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations. Kindly refer to the job description and person specification that is attached to the vacancy profile.
