Senior Onsite Technician (Southampton) Southampton, England
Job description
Workplace Services
Location: UK - Southampton
Are you someone who is self-motivated with strong organizational skills and capable of building key relationships with end users including VIP / Executive / senior managers and their support staff? Can you work on your own initiative and build rapport with the customer as well as dealing with user and VIP queries? Do you want to be proud to work for a company that respects its people and is at the forefront of technology? We are looking to grow our team with committed people to work with a Global customer account. The role itself encompasses managing main customer sites in Southampton
Your role
We are looking for a Workplace Services – Technical Engineer to support over 1300 users in our campus site in Southampton. The role will involve dealing with fault calls, service requests and planned changes, High level AV support, VIP Support, Smart-Hands support and manning the customer’s TechDeck. PC/Laptop builds, OS configuration, AD administration, some hardware repair.
Core Skills
- Desktop Capabilities
- Stock Control
- Office 365
- Documentation creation
- Windows 10 Experience
Desirable
- AV Knowledge and experience
Achieve together
We are Fujitsu. A Japanese company with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity and inclusion. We constantly push ourselves to do more and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full self to work. We call this Be Completely You.
We are inclusive. As a responsible business, it is important to us that we reflect the diversity of our society and customers. Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Women, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBT+ and a Stonewall Top 100 Employer.
We are people centric. This means we care about our people (and their families) and appreciate that everyone has a life outside of work. By supporting our people to Work Your Way, we empower them to achieve a flexible and respectful approach to work which suits them and our customers best - this could be working hours, location, or a flexible approach to their working day.
We want you to thrive. If working for a progressive organisation, with an active people-led Inclusive Community, demonstrating our commitment to diversity, equity and inclusion and equity, you belong at Fujitsu. #LifeatFujitsu
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company car
- Company pension
- Cycle to work scheme
- Employee discount
- Free or subsidised travel
- Referral programme
- Sick pay
- Wellness programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Yearly bonus
Work Location: In person
Reference ID: 230001YZ
