Senior Manager Finance Operations London, England
Job description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Visa is currently seeking a Senior Manager to manage the end-to-end billing and invoicing process. The Senior Manager will be part of the Revenue Operations team within the Controllership organization in Finance.
In addition to operational responsibilities, we are currently investing significantly in our back office processes, and the person will also support projects and develop best practice in processes and controllership for Visa Europe and ensure that our processes are aligned globally.
- Manage end-to-end billing and invoicing process through a team of 4 Analysts. This includes reviewing the output from batch processes, reviewing manual entries and working closely with the client services team to manage queries
- Ownership of aspects of the monthly, quarterly, and annual close processes while implementing and maintaining adequate mechanisms and forums for reviews, decision making and escalations with management. This includes journal review and approval, BS reconciliations, and BS flux analysis
- Understand complex pricing changes, ensure governance is followed and review system changes implemented by the billing team, including documenting evidence for audit and Sarbanes Oxley (SOX) review
- Drive simplification, standardization and continuous improvement of processes and controls to achieve effective operational processes. This includes partnering with appropriate stakeholders, for a successful end-to-end approach to billing and queries management
- Ensure that Visa Europe activities are aligned globally
- Business partner with financial and non-financial stakeholders to provide subject matter advice and training on operational processes and tools
- Manage and drive the credit control function for all debtors, ensuring minimal financial risk to the Visa Europe business
- Manage, develop and upskill team members with strong focus on business continuity and resilience
- Support internal and external audit activities as requested
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
- Demonstrated people management and development experience in a hands-on role
- Strong experience in financial operations, including related close processes with excellent documentation skills
- Strong understanding of operational controls in a high-volume environment, with heavy reliance on IT systems, automated and manual controls. This includes strong knowledge on system functionality, master data setup and best practices
- Inquisitive and possess natural curiosity to challenge current practices
- Excellent communication skills (written and verbal) with the ability to communicate concisely and persuasively across regional and/or functional lines
- Good understanding of accounting concepts and double entries. Part qualified ACCA/CIMA/AAT is desired, but not essential.
- Lean Six Sigma accreditation (e.g. green belt) desirable, but not essential
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
