Senior Manager - Digital Product Management London, England
Job description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact - every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
With a focus on digitization, innovation, and analytics, the Enterprise Digital & Data Solutions (EDDS) team creates central, scalable platforms and customer experiences to help markets for all these priorities. EDDS’s charter is to drive scale for the business and accelerate innovation for both immediate impact as well as long-term transformation of our business. A unique aspect of EDDS is the integration of diverse skills across all its remit. EDDS has a very broad range of responsibilities, resulting in a broad range of initiatives around the world.
The Enterprise Performance Marketing Products (EPMP) team within EDDS are looking for a Senior Manager to support with growing acquisitions in performance marketing channels by enhancing existing solutions, developing advanced data products, and leading the organization into the digital future without 3rd party cookies, in addition to enabling integrated data and Ad-tech solutions for Enterprise marketing initiatives. This role requires a strong background in solutioning and managing digital data products at scale for performance channels (Paid Search, Media, Affiliates) along with exceptional feature prioritization, road-mapping and problem-solving skills.
How will you make an impact in this role?
- Deliver scalable product features for the Omni-Channel Marketing Intelligence program which aims at providing relevant, consistent, and connected experiences for our prospective customers in their card conversion journeys
- Deliver privacy safe data solutions for integrating with prominent Ad-tech partners (Google, Meta, Amazon etc.) for future-proofing targeting & personalization in performance channels
- Develop & periodically share updates to product feature roadmaps, planning & managing feature deliveries via Agile methodologies and communicating outcomes to our end-user teams
- Collaborate with multiple partner teams including marketing teams, channel enablement, data science, analytics, external vendors & partners
Minimum Qualifications:
- Significant experience in solutioning, design & delivery of marketing products & capabilities
- Demonstrated ability to influence partner teams with strong communication & relationship management skills
- Demonstrated ability to deliver a complex feature set, working with one or more large Ad-tech companies
Preferred Qualifications:
- Agile certifications
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
At American Express, you’ll be recognized for your contributions, leadership, and impact - every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
To complete your application, please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on [email protected]
