Job description
Job Ref: NOB1857
Branch: Nobu Hotel London Portman Square
Location: London Portman Square, West London
Salary/Benefits: Competitive salary and benefits
Contract type: Permanent
Hours: Full Time
Hours per week: 40 hours per week
Posted date: 05/01/2023
Closing date: 18/02/2023
*
THE ROLE*
As Senior Maître D of Nobu Restaurant, you will be responsible for overseeing the entire reservations process and in creating an exceptional guest experience for our guests. Your tasks will include but will not be limited to:
- To lead the host/hostess team in order to deliver a fantastic service.
- Allocating all reservations and taking them to their seats.
- Overlooking the whole reservations process on a daily basis.
- Ensure all reservation details are up to date from special occasions to allergens.
- Creation of guest profiles; making note of guest preferences such as table, menu items, dishes etc.
- Ensuring all guests are greeted by their first name.
- To be an ambassador for Nobu as well as someone who embodies our values and commitment to our teams.
BENEFITS OF JOINING OUR TEAM
- £1000Refer a Friend Scheme
- 2 Hotel-wide social events a year including Employee Awards night
- Discounted overnight stays across Nobu and L+R properties
- Discounted Gym Membership via the app Hussle
- Discounted Pilates classes and Wellness treatments
- Opportunities to progress within our hotel and the wider portfolio
- Access to a suite of innovative and varied learning and project opportunities
- Exciting wellness and volunteering opportunities
- 28 days holiday (including bank holidays) which will increase to 33 through length of service
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts off all food and beverage
- Free meals whilst on duty
EXPERIENCE
- Experience as a Maître D in a similar luxury environment
Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned
Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.
Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.
We are looking for great people that embody our core values of Kokoro, Smile, Family Crafted.
You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.
Job Type: Full-time