Senior Legal Administrator London, England
Job description
Senior Legal Administrator
Claims
London or Birmingham
Permanent
Full-time, Hybrid working
THE FIRM
Capsticks is a leading provider of legal services to the health, social care, housing and emergency services sectors, as well as in the field of professional regulation. The firm has a turnover of c£60m and around 600 staff - including 450 fee earners - across five offices nationally. We act for a wide range of long standing clients in both the public and private sector, including all forms of NHS organisations, governmental and regulatory bodies, registered providers, insurers, police, fire and rescue services, independent health and social care providers, charities and GP practices.
Further details about the firm and the type of work carried out can be found on our website at www.capsticks.com .
In 2022 Capsticks achieved a two star accreditation from Best Companies Capsticks is an "outstanding place to work" - Best Companies to work for 2022, the specialists whose recognition programme is the standard for workplace engagement. The Best Companies accreditation is really important to Capsticks as it focuses on the trust and value we place in our people, their wellbeing and their careers. Capsticks is independently rated as an "outstanding company to work for" .
THE ROLE
The Claims department comprises of over 80 fee earners in three offices (Wimbledon, Leeds and Birmingham). The firm has been a member of NHS Resolution's panel of lawyers since its inception and, in addition to clinical negligence work, the department carries out a wide range of other work which includes advising on regulatory matters, public law issues, judicial reviews, mental health issues and clinical risk management. Further details on the partners in the department and the type of work carried out can be found on our website at www.capsticks.com The Claims team is looking for a Legal Administrator to be based in our London office.
The role will involve helping with:
- Arranging conference calls, meetings, travel and booking conference rooms;
- Arranging conferences with counsel and experts and updating fee earners with progress
- Coordinating photocopying, printing, scanning, organising couriers, sending out of letters, faxes etc with Floor support;
- Service of prepared documents to Claimant Solicitors and Court and understanding importance of deadlines
- Checking client's extranet portal and screenshotting details;
- Completing redactions and extractions;
- Opening and closing of files, including conflict checking, setting up contacts, running initial schedules, electronic filing, record keeping and archiving of files;
- Acting as a point of contact for internal and external clients;
- Taking internal and external telephone queries, responding as appropriate and/or ensuring that all messages are passed on in a timely manner;
- Data entry and managing spreadsheets; Updating Interaction/other databases
- Drafting general and basic correspondence as required.
- Formatting/collating work to be sent to clients (non-Partner fee earners)
- Managing archive files in/out, uploading docs to Visual Files (VF)
- Courier booking and processing outgoing post and managing special deliveries
- E-filing and client care letters
- Billing/managing disbursements - processing invoices and checking and liaising appropriately with Finance
- Fee earner expenses, non Partner travel and restaurant booking
- Searching for documents on Mimecast
- Support seminar/event organisation
- Preparing team sheets
- Non Partner diary management
- Delegating to appropriate resources within the firm
We are looking for someone who has:
- Knowledge of Microsoft Word, Excel and PDF software
- Experience of using a case management system
- Good phone manner
- Highly organised and proactive
The role offers the opportunity to develop leadership skills and will require candidates to demonstrate the ability to build collegiate relationships internally and externally and drive forward the development of our practice.
We act for the full range of the firm's clients. We pride ourselves on providing a fantastic service to our clients and maintaining excellent working relationships within the firm and outside. Capsticks is committed to recruiting the best people to maintain its status as legal adviser of choice. Candidates will be expected to demonstrate at interview that they are well motivated and commercially minded, as well as having good interpersonal skills and being able to work effectively in teams.
This is a great opportunity to join a driven and dynamic market leading firm where we pride ourselves on offering interesting and varied work, excellent career prospects and a healthy work life balance in a supportive environment.
If you are interested in applying for this position, please visit our website and submit your CV via the online portal .
Capsticks is an inclusive employer
At Capsticks we value diversity and we are committed to creating an inclusive and supportive working environment where everyone is able to be themselves and reach their full potential. Capsticks is committed to providing equal opportunities for all and therefore we welcome the unique contributions that you can bring in terms of your education, background, culture, ethnicity, race, nationality, sex, sexual orientation, gender identity, age, disability, neurodiversity, religion and beliefs.
We will make reasonable adjustments to our application and interview process to ensure that you have the best chance of success. We understand that there's not a "one size fits all" approach to adjustments so our team will work with you individually to understand more about your requirements. If you have any questions please contact our Recruitment team on: ( [email protected] )
