Job description
The post holder will be responsible for the successful resolution of Project Deliverables and complex IT Support Calls in accordance with the Trust IT Services standards.
The post-holder will provide comprehensive technical expertise and support to maintain and expand the capabilities of the IT Support team. The post holder will take responsibility for senior technical support and maintenance duties, with particular emphasis on project delivery, service and call management. The post holder will have a good breadth and depth of IT knowledge gained through several years IT work experience as they will be required to be able to work without supervision and will need to understand the complexity of the overall IT infrastructure across the organisation. They will provide supervision, support and mentoring to IT Analysts.
This role also will take part in an on call service to provide out-of-hours support. A full UK Driving license is essential as there will be frequent travel across sites.
If we receive a high volume of applications for this vacancy, we reserve the right to close the advert early.