Senior Infrastructure Network Engineer West Bromwich, England
Job description
We require a Senior Infrastructure Network Engineer. The post holder will be required to provide high quality specialist third line technical support for the network environments on and off-site used to support staff within the Trust across a number of system areas such as, HP Aruba/Cisco switches, HP ClearPass, UPS, and Palo Alto firewalls; we are actively working with leading edge technologies. This includes following the ITIL model and working collaboratively on the resolution of incidents, problems, requests, events and significant service disruptions. We have a strong ongoing commitment to training and development of all staff at all levels.
The post holder will also be responsible for strategic planning of the IT infrastructure within specialised areas to ensure it remains in support and fit for purpose. To manage and deliver projects for both internal infrastructure upgrades and decommissions, as well as new services to end users.
Provide high quality third line technical support for the network environments on and off-site used to support staff within the Trust.
Prioritising customer service and optimum operational and business benefits.
Provide specialist advice across a number of system areas such as, HP Aruba/Cisco switches, HP Clearpass, UPS, and Palo Alto firewalls.
Planning of the IT infrastructure within specialised areas to ensure it remains in support and fit for purpose.
Management and delivery of projects for both internal infrastructure upgrades and decommissions, as well as new services to end users.
Day to day management of the server technology, its maintenance and security.
Our Infrastructure Team is responsible for maintaining and developing the network, server, telephony and cybersecurity environments.
Our Infrastructure supports around 7000 staff by ensuring they have the tools available to them so they can deliver first rate care.
We have opportunities for the right technicians in network and server technologies. If you're passionate about service, strive to go the extra mile and want to work in a demanding but rewarding environment where what you do is critical to underpinning patient care and safety then why not apply to join us in achieving our vision of making the Trust renowned as the best integrated care organisation in the NHS.
This is an exciting time for the Infrastructure Team we're partway on our journey to migrate to cloud through VMC on AWS, are busy working on the new Midland Metropolitan University Hospital (housing the largest Emergency Department in Europe) due to open to patients in 2024 and are overhauling and reconfiguring the City Hospital IT infrastructure.
Please see the attached Job Description and Person Specification for full details on what this role entails,
