Senior Events Technician Birmingham, England
Job description
To apply for this post please complete the online application process on our website: https://birminghamrepertorytheatreltd.peoplehr.net/Pages/JobBoard/Opening.aspx?v=f758ffaa-5649-4954-a228-f51144e15b87
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*we accept other forms of submission including video and audio recordings.
Unique Venues Birmingham (UVB) is a Disability Confident Employer. If you would like to apply under this scheme please selection this option on our application portal.
UVB supports and encourages applications from refugees seeking asylum in the United Kingdom. We will guarantee an interview to any refugee if they meet the minimum criteria for the job vacancy and has the legal right to work in the UK. If you would like to apply under this scheme please select this option on our application portal.
If you would like to request any adjustments to enable you to apply for this post or to fully participate in an interview, please contact [email protected]
The deadline for receipt of applications is 16th March 2023 at midday.
Interviews will be scheduled when suitable candidates apply.
Guidance
Please read the job description carefully before starting your application to ensure that you meet all of the essential criteria and are able to provide evidence in your application to support these areas. Only relevant information will be considered when shortlisting candidates.
In line with GDPR, your application will be retained securely for 6 months before being destroyed if you are unsuccessful.
Vacancies will generally close by the deadline, however, we reserve the right to close the vacancy early if we receive a high volume of suitable applicants. We therefore advise candidates to submit their applications as soon as possible if they wish to be considered for the role. Any applications made after the deadline will not be considered.
Role Summary
Unique Venues Birmingham (UVB) is a venture between Birmingham Repertory Theatre (The Rep) and the Library of Birmingham (LoB) to exploit the excellent conferencing and hospitality opportunities offered within the shared building on Centenary Square in the centre of the city.
The Senior Events Technician will support all technical aspects of the conference & events business. The role will be responsible for technical set ups of events, as well as the technical support and delivery of all events. Supporting other technicians on the day to day operations to deliver the technical aspects of the business, the Senior Events Technician will also maximise on opportunities to enhance the event delivery and profit. The role will also be responsible for improving processes and maintaining technical equipment.
Main duties and responsibilities
The aim of your job is:
· To support the Technical Events Manager on the delivery of technical services to all UVB events.
· Being proficient in many technical AV elements including lighting, graphics and sound.
· To support and advise on technical elements of the sales and planning aspects of all events.
· Train and support Technicians, Casual Technicians, and Hospitality Managers in technical sets ups and deliveries.
· To be a direct point of contact for clients for any technical aspect of any event.
· To research and develop new technologies and procedures for a more efficient and up to date delivery of events.
· To provide excellent customer service to customers and visitors of UVB.
· To provide efficient and effective supervision of all technical operations for UVB.
· To supervise and ensure the safe and efficient set up and running of events.
· To ensure the safety, comfort and wellbeing of customers and staff at all times.
· To maintain standards of quality in all areas of work.
· To ensure excellent communication between departments and teams.
What your main duties cover:
· Manage the delivery of all technical requirements and instructions as dictated by an events brief and the Technical Events Manager.
· Support all aspects of set up, fit-ups, de-rigs and get-outs (working closely with other departments where practicable), to include preparation of lighting, production and AV equipment prior to events, including focusing, graphical set ups and sound testing.
· Operation of equipment, including the lighting control desks, stage electrics, sound desk, and conferencing equipment during events.
· Support the Technical Events Manager in the planning, set up and delivery of various events within UVB’s portfolio.
· Support managing an inventory of technical equipment.
· Collate and exhibit graphic presentations for conferences and events.
· Offer troubleshooting assistance for any event or UVB conference.
· Provision of excellent customer service to clients and visitors in all UVB spaces.
· Ensure the delivery of all basic event technical requirements for UVB.
· Up-selling technical services to event organisers to drive profitability.
· Collaborate with The Rep’s technical & production departments when working in shared spaces.
· Support the Technical Events Manager with planning and coordination of all resources required to deliver technical elements of all events.
· Ensure the efficient and competent set-up, run and de-rig, re-set lighting, sound, AV and stage equipment for events.
· Ensure the smooth and safe running of technical operations for events.
· Maintain technical equipment within Event and F&B areas.
· Ensure good housekeeping of the events spaces.
· Manage resources effectively, maximising income and minimising expenditure wherever possible.
· Support and promote all company policy, with specific attention to Equality & Diversity, Customer Care, Health & Safety, Data Protection and Safeguarding.
· Ensure a safe working environment is maintained at all times with particular regard to the health, safety and welfare of customers, visitors, staff and yourself.
· Any other reasonable duties required for the smooth running of UVB.
General Responsibilities
· Adhere to and implement the guidelines, procedures and policies of the company as detailed in the staff policies (available from the staff intranet).
· Play a role in the life of the company and work across departments to develop a positive and engaged organisational culture including playing active and positive roles in staff forums/committees.
· Be aware of, and comply with, rules and legislation pertaining to Health & Safety at work and abide by the procedures set out in the Health & Safety Policy.
· Be aware of, and comply with, rules and legislation pertaining to data security, and GDPR, at work and abide by the procedures set out in the Data Protection Policy.
· All staff are expected to demonstrate an understanding of, and adherence to, our safeguarding policy, including a duty to report any issues of concern. As a manager in a customer-facing team, you would have a role in supporting staff who have concerns about the safety of vulnerable people, and ensuring that appropriate reports are made in accordance with Safeguarding Procedures.
Any Other Duties
The duties and responsibilities set out should not be regarded as exclusive or exhaustive. The post-holder may be required to undertake other reasonably determined duties and responsibilities within the organisation which are appropriate with the level of the role without changing the general character of the post.
The post-holder may also be called upon to carry out duties that would not normally be associated with the post on a temporary basis where there is a strong organisational requirement for that to happen. The post-holder would be given appropriate training and equipment to carry out any duties of this kind.
Key Relationships
You will manage Technicians, Casual Technicians and Freelance Technicians. You will be managed by the Technical Events Manager.
You will support and oversee the work of:
· Event technicians.
· Casual Technicians.
· Freelance technicians.
You will work closely alongside:
· Rep Technicians and Technical Heads of Department.
Internal
· UVB Hospitality Operations Manager.
· UVB Hospitality Managers.
· UVB Hospitality Assistants.
- Rep Technical department.
- Staff groups, forums and trade unions as required.
External
- Customers, suppliers.
- Freelancers.
- Users of the theatre and the public.
This structure may change from time to time based on business need, but reflects the broad areas of responsibility and is indicative of the number of direct reports.
Person Specification
You must have…
If you do not demonstrate that you meet all these criteria you may not be shortlisted.
- Have worked as a lighting, sound, or AV technician in a theatre, conference or a Unique Events venue, TV or Conferencing producing or Hire Company for at least 2 years.
· Have a good understanding of Hybrid and Virtual conferencing equipment and platforms
- Have experience of developing and managing live events.
- Have experience of managing external contractors and clients.
- Have up to date Health & Safety experience as it relates to live events.
· The ability to fault-find damaged stock, identify and execute solutions for equipment used within the department.
- Competent in use of various types of access equipment including practical knowledge and application of manual handling and lifting techniques.
- Competent in installation and operation of stage, lighting and sound equipment.
- Experience of team leading.
- Experience in a customer focused environment.
· Knowledge of current Health & Safety legislation.
It’d be great if you had…
If we need to choose between candidates who meet the essential criteria, we may take these factors into account.
· Proficient in graphic exhibition and conference presentations.
· Proficient in Sound Engineering.
· Proficient in Lighting and lighting design.
- An interest and knowledge of the theatre.
· First Aid certificate.
- Full, clean driving license (3.5 tonnes).
- Industry recognised qualifications.
- IOSH.
- IPAF.
- Trained in MS Office, Autocad and Events 500.
Terms & Conditions
Senior Events Technician
Period of work
This is a permanent, annualised contract, subject to successful completion of a probationary period of 3 months.
Pay
From £24,021.66 per annum dependant on experience.
Hours
2,028 per annum (equivalent to 39 hours per week)
Evening and weekend work will be required.
Holidays
20 days per year rising to 25 with service, plus bank holidays.
The holiday year runs from 1 September to 31 August each year.
Notice period
The notice period will be 8 weeks.
Location of work
Your main place of work will be at Birmingham Repertory Theatre/Library of Birmingham, but you may be required to work permanently or temporarily at other locations locally. You may be asked to work temporarily in other locations in the UK.
Other benefits
· Contributory staff pension, 5% employee and 3% employer.
Non-contractual benefits
· A day off for your birthday
· Free-to-use employee assistance service
· Staff ticket discount
· Staff discount in The Rep food and drink outlets (when available)
· 20% Season Ticket discount on parking at Q-Parks
· Access to salary sacrifice schemes including Bike to Work scheme and Health Cash Plans
We actively encourage all staff to see shows as believe that being part of The Rep product enhances everyone’s experience as an employee and ambassador. To ensure everyone has a chance to attend shows every staff member is invited to attend press night for all The Rep's own productions along with further complimentary tickets where possible as well as competitive discounts throughout the year. Edit for more senior roles or roles who have an expectation as part of their role to attend more performances.
Job Types: Full-time, Permanent
Salary: £24,021.66 per year
Schedule:
- Monday to Friday
- Weekend availability
Work Location: One location
