Senior Education Consultant London, England
Job description
Duties and Responsibilities
Operations
· Delivering the day-to-day work of the Operations Department in collaboration with the Education Consultant team.
· Be an expert in the key areas of business delivery.
· Make accurate assessments of students and recommend appropriate products to students and families.
· Promote and track positive student outcomes.
· Act as a key representative of the business to all students and families alike, building relationships and delivering great customer service.
· Contribute to key KPIs within the Operations Department.
· Support the delivery of strategic projects aimed at developing business opportunities with Libra Education.
· Liaise effectively with schools, and academic institutions with regards to students, ensuring a holistic approach to tutoring where possible.
· Ensure the delivery of education pathways by tutors and Education Consultants for our students.
· Carry out tutoring sessions with students as and when required.
· Effectively manage and mentor tutors as they carry out their duties providing support as required. Carry out periodic reviews of tutor effectiveness ensuring that quality standards are met, and that any issues are resolved satisfactorily.
· Maintain current systems and stay abreast of chances to improve our systems. Implement changes to systems with support.
Managerial
· Support and lead our team of Education Consultants as they deliver professional education advice to our clients. Be mindful of ensuring positive business outcomes for Libra Education in terms of both reputation and profitability.
· Handle the technical setup of new starters including managing emails, distribution groups and logins.
· Support direct reports in working towards their development plan targets and goals.
· Build effective professional relationships internally within the business, as well as with commercial partners and external stakeholders.
Personal Development
· Maintain an open approach to the business and to various duties and responsibilities in general at all times. This role is likely to undergo development, and therefore the role holder will be expected to remain open to utilising a wide variety of skills and resources in order to develop as the business grows.
· Remain committed to self-improvement by conducting self-appraisals after all relevant external meetings, and assess strengths and weaknesses and address these accordingly. Demonstrate a commitment to improvement by maintaining and developing skills in line with emerging organisational needs.
Job Types: Full-time, Permanent
Salary: £32,000.00-£40,000.00 per year
Benefits:
- Sick pay
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- London: reliably commute or be willing to relocate with an employer-provided relocation package (required)
Education:
- Master's (required)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
