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Come and be part of Rock N'Roll History at FENDER!

Fender Musical Instruments Corporation ("FMIC") is one of the world's leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender®, Squier®, Gretsch®, Jackson®, EVH®, Charvel® and Groove Tubes®, among others. Our brand mission is to accompany each player at every stage with products and brand experiences that fuel the pursuit of musical expression. Fender EMEA is a growing team that plays a critical role in the engine that delivers Fender to a global audience. We accompany the legendary brand at every step of the way. An American icon, Fender was born in Southern California and has built a worldwide influence extending beyond the studio and the stage. A Fender is more than an instrument, it's a cultural symbol that resonates globally.

About the role

The Fender EMEA Planning team is a small but dynamic department who works on ensuring the balance of demand and supply is met in the region. This department works collaboratively across the business. Our Planning team is seeking a Senior Planner to join their team. In this role you will primarily be responsible for developing and maintain a high quality, collaborative short, mid, and long-term forecast, ensuring supply is maintained in line with customer demand in accordance with budgeted inventory policies while building and maintaining service levels within Supply Chain through relationships with our partners, customers and 3rd party warehouses. The ideal applicant will have the ability to analyse detailed information, with a natural curiosity and desire to solve problems. If you're passionate about making a difference, working with a close knit team, and will enjoy the challenge of working across a European business...this role is for you!

Hybrid Working

Post COVID-19, Fender is working under a hybrid flexible working arrangement, with most employees working both from home and the office. This means that in most cases, our employees will experience a blend of working from home, or from the office, dependent on what type of role they undertake and the requirements of that role. We encourage leaders to both manage business requirements and offer flexibility where possible.

Main responsibilities

• Balancing demand with supply while keeping within inventory targets, using relevant demand planning tools.
• Working with Sales, Product Managers and Marketing to review and agree demand forecasts, complementing system generated forecasts
• Generate and submit planned purchase requirements where appropriate, in line with agreed schedules.
• Work closely with Fender Global Demand and Supply Planning teams to improve lead times, inventory holding and customer serviceability.
• Manage supply issues and develop alternative plans where delivery schedules cannot be improved.
• Manage end of life processes in conjunction with Sales, Product Managers and Marketing to ensure that slow moving and excess inventory is minimised.
• Manage New Product Introduction processes in conjunction with Sales, Product Managers and Marketing to ensure a successful launch of new products while ensuring inventory risk is minimised.
• Work closely with Sales & Product Managers to reduce Excess and Obsolete Inventory.
• Play an active role in supporting the monthly SIOP process.
• KPI reporting and control analysis on measures such as (but not limited to) Inventory, Forecast Accuracy, Fill Rate, Slow Moving, New Product Introduction and Excess Inventory
• Provide support to the Director of Planning as appropriate
• Needs little guidance as to what/how to analyse data, self-starter, curious and desire to get to the root cause
• Develop tools/spreadsheets/processes to aid in data analysis and to understand and optimise/improve processes; make recommendations for changes
• Comfortable communicating across multiple layers in the organisation; can deliver "bad news" and manage conflict
• Ability to document processes, write training material for any reporting/tools created
• Develop relationships with various functions to obtain data, learn business processes; be the advocate for supply chain in any additional reporting/tools needed
• Seen as a "go-to" person in the business

What you need:

• 5 years of Demand Planning experience
• IT systems – experienced in use of SAP or other ERP system
• Working knowledge of Logility (or similar) Demand Planning/Supply Planning/Inventory Planning
• Strong PC skills with experience of Microsoft packages
• Excellent communicator
• Commercially aware

Why Work for Fender?

We offer a range of Company benefits to our employees, and we would love you to join the team!

• Private Medical Cover

All employees are eligible to join our private health care scheme through salary sacrifice. Employees are eligible to benefit from tax relief of this provision.

• Learning and Development

We have an extensive range of courses and Udemy training sessions to enhance your learning! We also fund accreditations and externally recognised qualifications.

• Season Ticket Loans

If you need a season ticket loan for travel, we offer season ticket loans that cover your travel, and the cost is repaid free from interest.

• Birthday Voucher

Every employee receives an employee voucher on their birthday!

• Long Service Awards

We operate a long service awards that recognises your individual contributions to Fender.

• Employee Assistance Programme with Health Assured

Unlimited telephone counselling 24/7 counselling helpline and where applicable, structured short-term solution focused therapy. Advice and information for practical legal, financial, and medical matters. Online CBT and resources, face to face sessions up 6 per year.

• Cycle to Work Scheme

Cycle scheme gives employees access to bikes and safety equipment with big savings up to 50% over retail prices created by economies on VAT*, Income Tax and National Insurance.

• Workplace Pension Scheme

We offer a workplace pension which Fender will contribute 50% of your contributions, capped at 3%.

• Free unlimited access to Fender Play

Want to learn the guitar, bass, or ukulele? Look no further than Fender Play, free to all our employees!

• Fender Staff Discounts Program

We offer comprehensive discounts on all products and accessories available from our Fender.com & Jackson.com websites.

• PreSonus Staff Discount Program

Discounts are also available on products from PreSonus Audio Electronics, a member of the Fender Family of brands.

• Working from Home Allowance

All employees that can work from home are eligible to receive an allowance to cover the extra costs of working from your home.

• Working from Home Equipment and Support

We want to support all our employees to work from home and offer a wide range of support mechanisms and equipment to ensure you're all good to go!

• Flexible Working Culture

All our employees* have the opportunity to work from home and from the office environment. We have offices in East Grinstead and Endell Street, London.

• Subject to individual role requirements

• Fender Days

2 x discretionary annual leave days taken on Christmas Eve and New Year's Eve for all employees.