Job description
Senior Data Analyst
Within Digital, the COO (Chief Operating Officer) team plays a critical role in driving the Digital transformation: we set and implement the overall BT Digital strategy and plans and we are the engine room driving the outcomes required for our customers. We work across multiple customer units (e.g., Consumer, Enterprise, Global divisions) covering needed updates to products, customer journeys, platforms, 3rd parties, strategic partners, IT architecture and innovation.
- Ensure colleagues from across BT use a common dataset to drive a Digital Transformation programme which aims to reduce BT’s application estate over the next 3 years.
- Help our different business units align their plans to the data; and drive pan-BT improvements to these insights.
- Bring data together from multiple sources, make sense of it and push it out to stakeholders in a format they can understand.
- Work with teams across BT on use cases for the data, helping those teams extract value, innovating new ways of managing and understanding our data so that we accelerate our transformation programme.
- Complex data analysis and management experience with coding skills relevant to data manipulation e.g. SQL, Python, R.
- Comfortable using data visualisation and analysis tools, ideally Qlik or similar visualisation tooling
- Stakeholder management & collaboration
- Problem solving mindset
- Have experience of working in a Digital / Tech business environment
- Experience using data to drive transformation and business change
- Worked in a transformation / change environment where there is ambiguity
- Competitive salary
- 25 days’ annual leave, plus bank holidays, and additional days for length of service
- 10% on target bonus
- Life Assurance
- Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10%
- Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
- 50% off BT and EE mobile pay monthly or SIM only plans
- Exclusive colleague discounts on our latest and greatest BT broadband packages
- BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
- 30% discount for friends and family on EE mobile pay monthly and SIM only plans
- Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks
- Maternity leave – generous company maternity leave
- Paternity leave – up to 2 weeks paid
- 3 volunteering days per year
- Competitive employee discount on BT/EE products
- Competitive friends and family discount on EE Mobile
- Access to our brand new, innovative office spaces, including our new office in London which opened this year
- Access and involvement with our incredible 11 People Networks including Able2 network, Carers network, Ethnic diversity network, Gender equality network and Pride network