Senior CRM Specialist - Consumer

Senior CRM Specialist - Consumer Remote

Blackbaud
Full Time Remote 10.56 - 12.04 GBP Today
Job description

About the role

Creating awesome online experiences is something we’re passionate about. Our mission is to grow the world of giving and CRM is vital to our work - we create conversations through personalised emails which encourage people to do more on our website.

As our CRM Campaign Specialist, you’ll be accountable for delivering programs and projects, that drive user engagement and donations for our charity partners and JustGiving fundraisers. Working alongside Account Management, Engineering, and Partnerships, you will be responsible for the day-to-day management and delivery of digital communication solutions to help our customers achieve success in their online peer-to-peer fundraising campaigns.

Communications consultancy and hands-on technical implementation with large scale, automated email marketing campaigns are essential.

What you’ll be doing

  • Provide support and consultancy of our Digital Services portfolio, specific to our communication solutions
  • Collaborate with the Account Management team in providing expert recommendations, positioning Digital Communications to customers
  • Use original and innovative thinking to design campaign strategies that allow our clients to meet their objectives
  • Execute bespoke digital communications programs in line with a campaign brief and budget
  • Create and test segmented EDM journeys with dynamic content and custom HTML
  • Work directly with external event partners to design and execute cross channel Communications Programs for key national multi-charity events as required
  • Ensure that all communications meet the GDPR and PECR legislation.

What we need you to bring

  • 5+ years’ experience in a CRM or digital marketing role
  • Hands on experience using Salesforce Marketing Cloud required
  • Experience designing customer centric email programs
  • Experience managing complex lifecycle, multi-wave, data-driven campaigns
  • Highly agile with innovative mindset
  • Excellent project management skills with the ability to manage multiple projects
  • Strong communication skills (verbal, written and presentational)
  • A solid understanding of data and relational database structures

#LI-REMOTE

Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube

Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email [email protected].

Senior CRM Specialist - Consumer
Blackbaud

www.blackbaud.com
Charleston, United States
Michael Gianoni
$500 million to $1 billion (USD)
1001 to 5000 Employees
Company - Public
Software Development
1981
Related Jobs

All Related Listed jobs

Sales Associate - Biotech
Selleck Chemicals GmbH Birmingham, England 30000 - 75000 GBP ANNUAL Today

Able to effectively engage with customers across a range of settings, e.g. one-on-one meetings, exhibitions and formal presentations.

Receptionist / Bartender - Crew Member (on casual contract) - MOXY Birmingham NEC
Hotel Co 51 Birmingham, England 11.48 GBP HOURLY Today

The non-traditional experience starts with check-in at the Bar Moxy and comes to life throughout its social public spaces, like the Lounge and Library, and

Delivery Driver
Green Cow Dairy Grampound, England 11 GBP HOURLY Today

Daytime hours start time 5.00 a.m. No experience necessary as full training will be given. Job Types: Full-time, Permanent.

Front Of House
Aztec Carlisle Carlisle, England 5.28 - 10.42 GBP HOURLY Today

Be kind and welcoming to all customers. Be able to deal with the pressure of busy periods. Clean tables and dining areas. Full Time & Part Time Work Available.

Head Waiter
Hawksmoor Knightsbridge Chelsea, England 15.7 GBP HOURLY Today

A restaurant welfare budget allocated for healthy snacks, drinks and support during our busiest times of the year. Discounted health and fitness benefits.