Senior CRM Specialist - Consumer

Senior CRM Specialist - Consumer Remote

Blackbaud
Full Time Remote 10.56 - 12.04 GBP Today
Job description

About the role

Creating awesome online experiences is something we’re passionate about. Our mission is to grow the world of giving and CRM is vital to our work - we create conversations through personalised emails which encourage people to do more on our website.

As our CRM Campaign Specialist, you’ll be accountable for delivering programs and projects, that drive user engagement and donations for our charity partners and JustGiving fundraisers. Working alongside Account Management, Engineering, and Partnerships, you will be responsible for the day-to-day management and delivery of digital communication solutions to help our customers achieve success in their online peer-to-peer fundraising campaigns.

Communications consultancy and hands-on technical implementation with large scale, automated email marketing campaigns are essential.

What you’ll be doing

  • Provide support and consultancy of our Digital Services portfolio, specific to our communication solutions
  • Collaborate with the Account Management team in providing expert recommendations, positioning Digital Communications to customers
  • Use original and innovative thinking to design campaign strategies that allow our clients to meet their objectives
  • Execute bespoke digital communications programs in line with a campaign brief and budget
  • Create and test segmented EDM journeys with dynamic content and custom HTML
  • Work directly with external event partners to design and execute cross channel Communications Programs for key national multi-charity events as required
  • Ensure that all communications meet the GDPR and PECR legislation.

What we need you to bring

  • 5+ years’ experience in a CRM or digital marketing role
  • Hands on experience using Salesforce Marketing Cloud required
  • Experience designing customer centric email programs
  • Experience managing complex lifecycle, multi-wave, data-driven campaigns
  • Highly agile with innovative mindset
  • Excellent project management skills with the ability to manage multiple projects
  • Strong communication skills (verbal, written and presentational)
  • A solid understanding of data and relational database structures

#LI-REMOTE

Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube

Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email [email protected].

Senior CRM Specialist - Consumer
Blackbaud

www.blackbaud.com
Charleston, United States
Michael Gianoni
$500 million to $1 billion (USD)
1001 to 5000 Employees
Company - Public
Software Development
1981
Related Jobs

All Related Listed jobs

care manager
Home Instead Bratton Fleming, England 13.2 - 12 GBP HOURLY Today
Market Research Analyst
Nautical Drift LTD Remote 26000 GBP Today

Conduct market research to gather and analyze data on consumer behavior, market trends, and competitor activities. Part-time hours: 15-20 per week.

Admissions Manager
Moorfields Eye Hospital NHS Foundation Trust London Today

Please refer to the attached Job Description and Person Specification document for full details of the responsibilities of the role

Experienced Field Engineer / Rigger
Beacon Communication Services Lichfield, England Today

Full driving licence and a head for heights essential, along with the ability to work away from home. Mechanical/electrical experience would be an advantage

Operations Data Analyst
Lantern Debt Recovery Services Leeds, England 45000 GBP ANNUAL Today

A degree qualification in a STEM subject. Data warehouse maintenance, interrogation, extraction, and manipulation using SQL and Excel, ensuring the database is