Senior Communications and Engagement Officer

Senior Communications and Engagement Officer Remote

Housing Ombudsman Service
Full Time Remote 47619 GBP ANNUAL Today
Job description

Details

Reference number

296424

Salary

£47,619

Job grade

Other

Contract type

Permanent

Type of role

Other

Working pattern

Flexible working, Full-time

Number of jobs available

1

Contents

    Location

    About the job

    Benefits

    Things you need to know

    Apply and further information

Location

Remote working (anywhere in the UK)

About the job

Job summary

As Senior Communications and Engagement Officer at the Housing Ombudsman Service, you’ll have an exciting opportunity to use your media relations, public affairs and / or stakeholder engagement communications skills to improve residents’ lives and landlords’ services across the social housing sector.

Job description

Within this key role, you will contribute to the delivery of the Housing Ombudsman’s communications and engagement strategy with a focus on the Ombudsman’s external affairs activity, covering media, public affairs and stakeholder engagement.

Using your communications expertise, and reporting to a Communications Manager, you will create and deliver a breadth of integrated communications and stakeholder activity to promote the Ombudsman’s key messages and raise the Service’s profile. This will include:

  • developing and delivering proactive media activities;
  • organising outreach with elected representatives, managing speaker requests and organising events;
  • supporting engagement with our sponsor department including correspondence, parliamentary questions, enquiries and meetings;
  • and developing engaging content (including press releases, media briefings; policy briefings; sector reports) for a range of channels including web and social media.

Person specification

As well as your excellent written and verbal communications skills, you’ll possess a strong news sense and will be able to demonstrate:

  • a successful track record in media relations, public affairs and / or stakeholder engagement within a high profile national organisation;
  • experience producing high-quality briefings in different formats for internal and external stakeholders;
  • experience developing and implementing successful communications/external affairs campaigns;
  • experience of managing and communicating with a range of stakeholders, including MPs, regulators and councillors; and
  • knowledge of the policy environment and political context influencing the Ombudsman’s work, with housing policy knowledge being ideal.

It’s an exciting time to join us and to contribute your skills to the evolution of our ambitious, influential and growing organisation.

In addition to the salary offered, we also offer a range of other benefits including a commitment to a healthy work / life balance, including a 35-hour working week.

For further details, download the information pack.

CLOSING DATE: 23.59 on Wednesday 28th June 2023.

PLEASE NOTE: Following unprecedented interest in our vacancies, we reserve the right to bring forward the closing date (close it early). The role will be closed to new applications immediately if / when we receive 150 applications or at the stated closing date – whichever occurs first. Applications after the role has closed cannot be accepted. We therefore strongly recommend applying as soon as possible.

We are committed to providing equality of opportunity. We have an environment that is inclusive and recognises the value of difference in the workplace.

Supporting documents

https://housing-ombudsman-careers.org.uk/2021/wp-content/uploads/2023/06/Senior-Communications-and-Engagement-Officer-Candidate-Information-Pack.pdf

Benefits

  • 25 days annual leave, plus bank holidays
  • Christmas closure days
  • Flexible working
  • Annual health check
  • Free onsite Gym membership

Things you need to know

Selection process details

To apply, please click on button below.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Recruitment team

Further information

https://housing-ombudsman-careers.org.uk/job/senior-communications-and-engagement-officer/

Senior Communications and Engagement Officer
Housing Ombudsman Service

www.housing-ombudsman.org.uk
London, United Kingdom
Mike Biles
$1 to $5 million (USD)
1 to 50 Employees
Government
Civic, Welfare & Social Services
1997
Related Jobs

All Related Listed jobs

Minibus Driver
Streatham and Clapham High School Lambeth, England Today

Streatham & Clapham High School has a rewarding opportunity for a part-time, D1 qualified (or equivalent) driver to play a key role driving our minibus service.

Financial Crime, Business Banking Investigator
Monzo London, England 24675 - 27000 GBP ANNUAL Today

You have, or are interested in studying for, a professional qualification from the International Compliance Association (ICA), Association of Certified Anti

Apprentice Quantity Surveyor
ISG plc Bristol, England Today

Develop relationships with customers, consultants, and subcontractors to continuously improve the customer experience and support future repeat and negotiated

Retail Advisor 30hrs/Week - Enfield
Vodafone Enfield, England 19528 - 25286 GBP ANNUAL Today

In this role, you will interact directly with customers, understand their needs, build trust and create a personal experience to be remembered.

Cashier
JLL London, England 23225 - 25000 GBP ANNUAL Today

Ability to explain queries and problems concisely; compose simple and straightforward letters and e-mails independently, good telephone manner.