Senior Case Handler - Grade 2 Bristol, England
Job description
Due to continued growth we are looking for a Legal Executive / Senior Case Handler to join our Mortgage Enforcement team in Bristol. Working flexible between the office and remotely, you will be acting on behalf of mortgage lenders in taking steps to enforce their security by way of possession of the mortgaged property.
Your Role
- Providing general support to the team on technical and strategic transactional issues, including drafting documents.
- Maintaining a small caseload of non-standard matters.
- Actively engaging with clients when assisting in the resolution of issues.
- Recognising reputational risks with certain courses of action and providing practical advice to manage and mitigate such risks.
- Keep the team up-to-date with legal developments affecting the work types undertaken and considering the impact on the processes we operate.
- Identifying knowledge gaps/areas of risk in the team and facilitating the necessary training / remedies.
- Working closely with the management team to support clients’ technical needs and promote client relationships through ad hoc advice, materials and legal updates.
- Building and maintaining effective working relationships with clients and ensure all queries and issues are dealt with promptly and effectively.
Your Skills and Experience
- A good understanding of civil procedure.
- Experienced in drafting documents, such as particulars of claim and witness statements.
- Confident at research and interpreting cases/legislation and a competent user of Lexis and Westlaw.
- Experience at providing structured advice to clients on a legal or procedural issue to the highest level
- A natural empathy/affinity with Clients and a good telephone manner, with a clear diction.
- Demonstrate proactivity and attention to detail.
- Good organisational and time management skills.
Your Team
Operating from our offices in Bristol, Manchester, Glasgow and Belfast, we have specialist expertise in each UK jurisdiction. We act for banks, building societies, other secured lenders and third-party services. Whatever the size of mortgage portfolio, we adapt our processes to deliver the best outcome for the lender and their customer. Our approach ensures that all customers are treated fairly, and vulnerability is identified and handled appropriately.
About TLT
Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people.
We work with high profile clients in innovative sectors. With local, national and international reach, we have over 1,200 people in offices across the UK and a network of partner firms across Europe, India and the US. In 2021 we were named The Lawyer’s Law Firm of the Year, recognising our incredible success story.
Our purpose is to protect, prepare and progress our clients for what comes next and it’s essential that we do the same for our people, our planet and our communities too. In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute.
Our Benefits
We value our employees highly and we want you to feel valued. You’ll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance.
At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people.
TLT is committed to creating a diverse and inclusive working environment and encourages applications from all suitably qualified people, regardless of any of the characteristics protected by the laws in the locations in which we operate.
We welcome applications from people with disabilities and are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment team on [email protected]
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