Senior Care Assistant Lancaster, England
Job description
We're looking to recruit Senior Care Professional to join our amazing team and help support our Care Pro's and Clients with in our fast paced office. Your job would be interesting and varied involving supervising and supporting our team of Care Pro's, providing an on-call service for clients and their families as well as providing care yourself. The Role will compromise office work, field supervision work and care hours. You must have wide open availability, in order to cover emergencies and sickness. The ideal candidate will have weekend availability as well as weekdays. You must be a driver with access to your own vehicle and have or be happy to work towards level 3 Health and Social Care QCF. In return, we offer a great rate of pay, paid holiday, mileage and amazing job satisfaction.
Primary
Develop and maintain positive relationships with clients through quality assurance (QA) visits and phone calls.
Liaising with Care Manager. Conduct QA visits with clients in person according to the QA frequency guidelines
Conduct follow up activities as necessary, reporting any serious issues to the Care Manager
Conduct client/CAREGiver introductions. CAREGivers to be briefed on Client Journal
Shadow and spot check CAREGivers to maintain service at a high standard
Provide Care for Clients
Alerting Care Manager to any issues that may cause concern
Good I.T. to maintain accurate client and Care Pro records on Home Instead Software as required
Participate in on call services as required
Monitor, mediate, and log both client and Care Pro activity
Maintain confidentiality at all times for all Home Instead Information, including client, Care Pro & office data
All of our CAREGiver’s and office staff are handpicked for their naturally caring nature. They then go through the comprehensive Home Instead training program which exceeds minimum requirements. Learning and development continues throughout a CAREGivers career with specialist training in areas such as dementia care and palliative care. We then nurture and look after their wellbeing so they are always able to deliver the highest quality of care.
Here’s what makes our team and working at Home Instead different;
- Recognised training programmes including City and Guilds certificated training in Alzheimer’s and dementia care
- Regular staff meet ups and events including coffee mornings and quarterly staff meetings
- Supportive work environment that centres on your wellbeing
- Career journey and progression opportunities mapped out for you
- Part of the Home Instead family including 224 franchise offices in the U.K and over 1000 worldwide!
We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.
