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Senior Business Analyst, based at Holiday House, Leeds City Centre.

We're looking for a Senior Business Analyst to help improve our customers holiday experience. At Jet2, we're flying around 14 million passengers this year, that's a lot of the nation, and we want everybody to enjoy that time as much as they can. We are also growing the business and increasing the size of our network and we know we can do more for our customers. We understand digital is at the heart of every experience within our lives today and we embrace that so we can maximise our customers enjoyment when holidaying with us.

Customers trust us and spend their hard-earned money with us for some of the most important weeks of their year, creating memories that will last a lifetime. That's important and we must get it right. To do this we need to make it easy to search and book, deliver our schedule on time and safely, and create holiday experiences while always ensuring our customers have peace of mind that Jet2 is always with them to help. To do that it takes an army, powered by digital tools to make it happen. We need to deliver great digital experiences for our customers, but we also need to provide those experiences to our colleagues and suppliers to help create and facilitate the Jet2 experience.

To make all this happen we have a vast estate of digital products, data and processes and as a Senior Business Analyst you'll be expected to drive a project from inception to the point it goes live. You will facilitate stakeholder workshops; displaying skill in interviewing and effective questioning and have an ability to capture valuable output that you can build further analysis on. You’ll also work alongside the Business Analysis Manager and Lead Business Analysts to shape Business Analysis at Jet2, working to support a culture of constant improvement alongside delivering the operational and financial targets of the business.

What will you do in the role?

What we can offer you:

We have been recognised as one of the Top 50 Best Places to Work in the UK in 2022 on Glassdoor and offer our valued colleagues a range of benefits including: -

This is a hybrid role working 2 days a week in the office, with the ability and scope to work flexibly from home for the remaining time.

We offer an excellent remuneration package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting, forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

#LI-Hybrid