Job description
Are you looking for a career that will allow you to use your unique blend of business acumen and tech savvy? Business Analysts at IBM are subject matter experts that build the bridge between our business and our clients, immersing themselves into the market to understand problems and find innovative solutions. Be ready to navigate the complex relationships that make the business world run and find the actionable insights that result in great business decisions.
Your Role and Responsibilities
Are you looking for an opportunity to influence, impact and inspire change?
As a Data Business Analyst, you will be sharing the responsibility for providing the team with clarity of vision. You will understand the value of having an end-to-end understanding of how the business operates and the role that data plays in this. You will write complex SQL queries to analyse large sets of data from databases.
Our teams embrace Agile culture in delivering business value frequently and iteratively. Here are some of the activities you can expect to participate in, during a typical iteration:
- Work closely with Product Owners in gathering feedback from stakeholders and users, and use it to elicit business requirements
- Create powerful and compelling visions for the short-term, medium-term and long-term direction of the product
- Build and manage the product roadmap based on the product vision aligned with the highest value business requirements and drive & direct the product direction accordingly.
- Involve designers and developers in the translation of business requirements into potentially shippable increments that the team can work on
- Ensuring that we have user stories that encourage conversation between all parties and promote empathy for our users
- Lead the team in backlog refinement sessions using the prioritized product backlog
- Aid the team in creating short-term plans that they can confidently and consistently deliver to
- Manage stakeholder expectations and create realistic medium-term delivery plans
- Test and validate product increments against business requirements, throughout the development process
- Supplement designers and developers with data-informed insights that they need to make smart decisions
- Perform research into processes and technologies that the team does not yet understand
- Dig into data issues among different upstream and downstream systems and resolve them quickly (such as data duplication, missing or incorrect data by analysing data shown in applications and/or query data with SQL in database)
In order to be successful in this role, you will have a successful track record in the following areas
- Work effectively as part of a software development team
- Take a complex system or process, break it up into its constituent pieces, and make suggestions of how to optimise and innovate
- Analyse a large and complex data set, and generate actionable insights
- Present compelling business cases that influence decision makers
- Analyse, process and present quantitative and qualitative data to a variety of audiences
- Give meticulous attention to detail; you notice things that others miss
- Have excellent written and verbal communication skills with fluency in English
- Demonstrate experience of Agile methodologies, including Scrum
- Exhibit great planning and organisational skills, time management, and ability to handle and prioritise your own workload
- Work to urgent deadlines and manage changing requirements
Required Technical and Professional Expertise
Required Professional and Technical Experience
- Experience in writing complex SQL queries to analyse data with relationships in the data model
- Proven experience as Business Analyst or similar in IT software projects, operating in large scale complex enterprise
- Experience in gathering and analysing complex requirements from multiple stakeholders in enterprise setting
- Experience with full software life cycle, including working with Developers and Designers in translating business requirements as well as maintaining product backlogs
- Experience in writing user stories
- Experience in data analysis to generate meaningful insights from large data sets, including working with big data
Essential skills and qualities - You’re a data analyst who can write complex SQL to query data needed from database directly
- You’re an analytical thinker who is passionate about leveraging data to deliver actionable insights that impact daily business decisions
- You’re an effective negotiator who relishes turning subjective opinions into objective discussions
- You’re an aspiring leader who can define and communicate the meaning of the work we do, and relate it back to business results
- You are a career orientated, responsible, reliable, dependable strong performer with excellent communication skills, having a growth mindset, who seeks challenges and is willing to go above and beyond to achieve the business goals
Preferred Technical and Professional Expertise
- Any experience with SAP BW, COGNOS / BI REPORTING, DB2, will be a big plus.
- Experience with Design thinking methods to understand personas and develop great user design
- Demonstrated ability to operate within short release cycles
- Experience using modern collaboration tools in a highly responsive environment
- Deliver high levels of customer satisfaction, addressing business problems and questioning assumptions
- Highly motivated and productive, an entrepreneurial self-starter
- Demonstrable experience coaching junior members of your teams
About Business Unit
Your Life @ IBM
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
This job requires you to provide your COVID-19 vaccination status with supporting documentation, where legally permissible.
About IBM
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location Statement
Being You @ IBM