Job description
Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
As a Senior Account Manager (SAM), you are responsible for managing, developing and growing large and mid-tier Accounting Partners by helping them to develop and execute a digital strategy. The overall aim is to support their continual success in migrating clients on to the Xero platform
This is a field based role requiring extensive appointment making covering the North of England meeting management and travel around your allocated territory- Yorkshire and surrounding area's. You’ll form great relationships with your Accounting Partners and also work closely with your Senior Account Management colleagues to make sure that you and your colleagues are working in the best way to support Xero’s success overall.
What you'll do
- Monitor all existing Partners as they progress through the sales cycle.
- Update our CRM system (Salesforce) with all client communications including calls, emails and meetings
- Maintain and update our CRM system of all practice staff and contact details
- Respond in a timely manner to all Partner enquiries
- Engage in a call cycle (a minimum of every 8 weeks) with all allocated partners
- Drive attendance at Xero sales events and Partner Forums
- Work closely with Partner Services to deliver the business plan
What you'll bring
- Proven sales performance
- Field Account Manager experience
- Experience with computers and applications software, including CRM database skills.
- Experience/Knowledge of the workings of an accounting practice
- Outstanding communication and presentation skills and an enthusiasm for building strong relationships
Why Xero?
We are proud to have been recognised for UK’s Best Workplaces™ for Women 2022, UK’s Best Workplaces™ in Tech 2022, and named one of the UK’s Best Workplaces™ 2022 (Great Place To Work).
We pride ourselves in understanding our employees’ experiences, ensuring we hone in on particular focus areas including equity, representation, fairness and promotion of shared parental leave, whilst actively promoting women in the workplace. At Xero we embrace diversity and inclusion and value a #challenge mindset.
Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.
Xero
www.xero.com
Wellington, New Zealand
Sukhinder Singh Cassidy
$100 to $500 million (USD)
1001 to 5000 Employees
Company - Public
Computer Hardware Development
2006