Security Officer London, England

Pan Pacific London

Full Time London, England 26780 GBP ANNUAL Today

Job description

ABOUT THE ROLE

To perform the security function of the hotel- ensuring that all external security personnel have been assigned and fulfilling their duties as per the company’s policies and procedures. To maintain the standards of the company policies and procedures, whilst protecting and safeguarding guests, visitors, contractors, associates, the company and company assets in relation to all matters involving security, fire, emergency, bomb and health & safety. You will be scheduled on a 4 on 4 off basis.

KEY DUTIES INCLUDE BUT ARE NOT LIMITED TO:

To carry out floor patrols
To assist in escorting any persons acting undesirably off the premises, using the departmental SOP
To ensure access keys are not given without the authority
To ensure that storerooms and secure areas are kept locked
To ensure that all property reported lost on the premises is correctly recorded and enquiries made to trace and restore it
To carry out checks of associate lockers as instructed, ensuring that the Talent Team are informed
To ensure that anyone removing property is in possession of an authorised property pass out form
To investigate any allegations or incidents which occur, to assist management and to report all incidents in accordance with procedures and to take such action as is necessary
To maintain a good relationship with local police, other hotel & estate security teams
To record and circulate details of suspects or criminal activities which may affect the hotel and inform the duty / night manager, reception, accounts and reservations of any concerns
To utilise and ensure that security and emergency equipment is operational
To ensure fire regulations are not breached and fire exits doors and stairs are not obstructed
To report and inform HODs of any hazards to safety that comes to your notice
To update the accident book, follow up on all accident investigations
To ensure any reports to be sent to the Environmental Health Officer via RIDDOR are seen by the DSS first who will always send reports unless advised otherwise
To ensure that the appropriate manager is advised of customer concerns at all times and to deal with or ensure complaints from customers are dealt with immediately •
To assist with associate training i.e., fire training, emergency procedures or as requested by the DSS

QUALIFICATIONS

Must hold a SIA Door Supervisor Licence
First Aid Trained (Preferable)

BENEFITS OF WORKING AS A SECURITY OFFICER AT PAN PACIFIC LONDON

Access to Mental Health First Aiders
Celebrate your Birthday with an extra day off
Cycle to Work Scheme
Employee Assistance Programme
2 Hotel-Wide Social Events a year as well as additional social gatherings
Flexible Work Policy
Meeting Free Fridays
Reward and Recognition – Star of the Month and Star of the Year
Guest Experience Programme
Discount on our Food and Beverage Outlets
Culture Club – Focuses on Diversity and Inclusion
Friends and Family rates in our Hotel and the Pan Pacific Hotel Group properties
Complimentary meals prepared for you by our chefs
2 Study Days per year (fully paid and in addition to your annual leave)
2 Volunteer Days per year (fully paid and in addition to your annual leave)
Career Progression – our goal is to always to coach and keep our employees helping you to develop and grow within the Hotel

ABOUT PAN PACIFIC LONDON

Welcoming the epitome of modern luxury, an urban retreat located in One Bishopsgate Plaza in the City of London, just moments away from Liverpool Street Station. Pan Pacific London combines sincere Singaporean hospitality with contemporary London design.

Come and join our haven in the heart of the City, a Forbes Travel Guide Five-Star Property and most recently voted AA Hotel of the Year 2022. Our team can’t wait to welcome you.

Please note that all Security Officer applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all Security Officer candidates.

INDBOH

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