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  Processes transfers and discharges using the Admit-Discharge-Transfer (ADT) system in the electronic medical record.
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  Answers and appropriately routes internal and external telephone calls.
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  Orders materials and supplies for the unit, and collects equipment and medication from the dumb waiter system.
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  Answers call system from nurses station; follows up with patient and/or family as appropriate.
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  Makes follow-up appointments for patients as necessary.
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  In conjunction with Discharge Coordinator, organizes transfers to skilled nursing facilities, including printing relevant sections of the patient chart.
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  Prepares discharge packets and other documents for patients (including maternal/baby).
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  Maintains the units business equipment, including maintaining appropriately charged wireless carts.
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  Arranges for special maintenance or repair of the units business equipment.
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  Updates the units white board (this function may be eliminated).
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  Maintains the Minimum Record.
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  Assists unit personnel in the use of the electronic medical record and other systems; may act as the unit resource for computer-related issues.
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  Acts as greeter for the unit, greeting new patients and their families.
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  Coordinates discharge times, contacts family members with discharge information, and otherwise facilitates a timely discharge when the patient is ready.
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  Initiates units downtime procedures when necessary.
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  Communicates with other units/departments.
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  May support Environmental Services in the data entry into the ADT system the status of clean and dirty beds.
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  May help to facilitate co-pay collections by communicating with the Admitting office when family members are present on the unit, relaying information to Admitting or to the patient/family, etc.
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  Assists with other unit duties such as collecting meal trays, taking STAT specimens to the lab, etc.
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  Performs other related duties as assigned.

Grade 220

• N/A
  

• High School Diploma/GED.
  

• N/A
  

• Working knowledge of PCs and the ability to navigate in a Windows environment utilizing a mouse.


• Basic knowledge of office equipment (fax machine, copy machine, scanner).


• Typing 25 wpm.


• Ability to read and comprehend complex instructions, correspondence, and medical record documents in English.


• Ability to write simple correspondence using email.


• Working knowledge of computer applications to include Windows 95/97, 2000 or Windows NT is required.


• Must be willing to work in a Labor Management Partnership environment.


• Also refer to Position Specifications outlined in the appropriate collective bargaining agreement.
  

• Medical Terminology Certificate Preferred

PrimaryLocation : California,San Jose,San Jose Hospital
HoursPerWeek : 1
Shift : Day
Workdays : Mon, Tue, Wed, Thu, Fri, Sat, Sun
WorkingHoursStart : 07:00 AM
WorkingHoursEnd : 03:30 PM
Job Schedule : Call-in/On-Call
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : A01|SEIU|United Healthworkers
Job Level : Entry Level
Job Category : Clinical Support
Department : San Jose Hospital - Med/Tele Unit 1 - 0201
Travel : No
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.