Job description
Seasonal Retail Assistant
Our working environment could not be more different from a typical Retail setting – where else could you stroll among rare giraffes and tigers on your lunch break?
What makes Chester Zoo a great place to work?
As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of nearly 500 permanent and 500 seasonal team members.
Each year, we have plenty of exciting seasonal opportunities within our Retail, Operation, Admissions and Food and Beverage teams, to undertake a variety of tasks such as picking stock in our warehouse, stewarding the car parks, working in our gift shops, welcoming guests, or face painting. No two days will be the same!
The Role:
Our Retail team are responsible for providing our guests with a unique shopping experience to enhance their day at the Zoo and take a memory home with them. We contribute to our mission by generating revenue to support all the hard work that goes into running our Zoo and helping to prevent extinction around the globe. We aim to offer sustainable and ethical products that immerse guests into our world and that our team can feel proud to sell. We also run the busy operation of a retail warehouse where new and exciting products arrive daily after being sourced and developed by our inhouse product and buying team.
“Retail at Chester Zoo is so diverse, exciting and busy! Using my skills as a retailer in such a unique environment is brilliant, it is so rewarding generating income for such a great cause. We cover lots of different activities in our retail teams and have the freedom to really make a difference for our guests who want a memento of their day at Chester Zoo.” John, Retail Operations Manager
We are looking for:
- Onsite gift shops
- Face painting
- Hand & Letter Art
- Retail warehousing
- Plus many more different roles!
The Package
- Seasonal contract, starting 8th July until 3 September 2023
- Rate of pay of £10.49 per hour regardless of age
- Working on a rota basis with hours available between 8 to 40 hours per week
- Annual leave which accrues based on hours of work
- Staff pass so you can visit the zoo during your time off, plus complimentary tickets for your friends and family
- Employee Assistance Programme (EAP)
- Potential of free bus travel available from Chester and Ellesmere Port train stations
Our Requirements
- Be passionate about excellent customer service and be a strong communicator.
- Be confident, flexible and approachable with a “can do” attitude.
- Enjoy exceeding targets and up selling.
- Be comfortable and able to work outside for long periods in all weathers.
Although not essential, experience gained within a retail or visitor attraction environment would be advantageous.
Flexibility in these roles is key, so the successful candidates must be able to work up to 5 days out of 7 every week, which includes weekends and bank holidays as rostered.
Interviews will be taking place on 17th June and 24th June 2023.
Join our team and help prevent extinction!