Seasonal Golf Retail Assistant
Job description
Join the team at one of the finest private international clubs in the world. Just half an hour from Glasgow, Loch Lomond Golf Club is often described as one of the most beautiful places on earth, and its members can enjoy golf, luxury accommodation, fine dining, country pursuits and a luxurious spa. As part of our team, you will look after a discerning membership spanning over 30 countries world-wide.
We are currently recruiting for a highly motivated, enthusiastic, and hard-working Retail Assistants to join our Golf Operations Team. We are interested in people who will take pride in their work and have an eye for attention to detail.
Your role will require you to assist with and coordinate of all aspects of the Loch Lomond Golf Club retail operation including, but not limited to, goods receiving, merchandising, and preparing and carrying out stock takes. In addition, work closely with the Golf Operations Manager and Director of Golf to ensure the delivery of exceptional service always.
Duties & Responsibilities
- Ensure an exceptional and consistent level of service is delivered to all Members and guests.
- Maintain a high profile in the Professional Shop, when possible, especially during busy periods.
- Drive the development of an innovative and evolving approach to service, focusing on attention to detail, for instance speed of service, and proactive, positive interaction with others.
- Answer and transfer calls internally and externally. Communicate relevant changes to golf tee times to relevant departments.
- To ensure that the Professional Shop is presented to a high standard always keeping surfaces and displays clean and tidy.
- To ensure nothing is placed out on the shop floor unless it meets the requirements above.
- Maintain and promote excellent working relationships with colleagues and staff at Loch Lomond.
- Comply with any reasonable request from Senior Management. Due to the nature of the business, the flexibility of staff is vital to the success of the Club and there may be occasions where you are asked to work outside your designated department.
- Understand and fully use the POS system to help the efficiency of the department. This includes goods receiving, allocating bar codes, recording sales, and delivering accurate stock takes.
- Carry out daily/weekly/monthly spot checks logging and filing all findings reporting any discrepancies to the PGA Professional responsible for retail.
- Offer your input to help deliver a secure and professional stock room that can be accessed and understood by all golf retail and professional staff.
- Ensure all stock areas are kept clean, tidy, organized, and free from hazards.
- Prepare and organise associated duties to the stock take.
- Applicants should have the right to live and work in the UK.
- A driving license is essential, and candidates must be able to get to and from the club using their own transport.
Please have a look at our benefits page to see some of the benefits our employees enjoy.
Vision
“Providing the finest Members experience, whilst engaging in climate change adaptation, protecting nature, benefitting communities and conserving resources”
Our Commitment:
Prioritising our people and the environment is embedded into the fabric of the Club. Our workplace culture is values driven with a focus on nurturing, leadership, and integrity. We are committed to operating in a way that has a positive impact on the environment and our community.
If you feel you have the desired qualities and skills required and this position is of interest to you, please attach your CV and cover letter to your application. We would be delighted to hear from you.
