Job description
Biscuiteers is an award-winning luxury gifting brand, sometimes described as the ‘NET-A-PORTER of biscuits’. We launched in 2007 with the mission to offer a more unique, stylish and personalised gifting solution under the banner ‘why send flowers when you can send Biscuiteers?’ Every single biscuit is lovingly made from start to finish and each one is totally individual.
Our aim is to provide a seamless, joyful experience that delivers a little magic, one hand-iced biscuit at a time. We’ve grown enormously, particularly in the last 18 months. In 2021 alone, we hand-iced over 3 million biscuits and delivered them to customers all over the world.
As well as our eCommerce business, we have two biscuit boutiques, where we offer ‘School of Icing’ events, teaching our customers to ice like an expert, while they enjoy a cup of tea or coffee…or even a glass of Prosecco. We also work with a wide range of corporate clients, creating bespoke and branded designs for every occasion.
We’re ambitious and we’re looking to build and strengthen our wonderful team as the business continues to grow.
Who we’re looking for:
We are now looking for a full-time Seasonal Corporate Administrator to join our busy team in Wimbledon with immediate effect. This is a varied role which will include administration, order management and despatching of orders. Successful applicants will be able to work 8.30am to 5.30pm Monday to Friday with some flexibility and the ability to work weekends when required.
Reporting to the Corporate Dispatch Team Leader with a link to Head of Corporate, this role will involve:
- Processing corporate orders end-to-end including uploading customer data.
- Ensuring customer orders are booked into the system to allow dispatch to process and pack the orders.
- Organising forward planning and corporate dispatch dates.
- Being the link between Dispatch and corporate team.
- Assisting with other duties within dispatch (e.g. packing orders and admin duties) when required.
You will need…
- The ability to work independently with a flexible approach.
- Strong organisational skills.
- The ability to communicate effectively with all team members.
- To be computer literate, including strong Excel skills.
- The ability to work well under pressure and use initiative.
- A can-do attitude and able to perform physical duties.
- To be punctual and reliable.
- Previous experience of dealing with postal orders systems would be ideal, however not essential as training will be given.
- A love of biscuits is a must!
What we offer…
We want to make Biscuiteers a really happy place to work. If you join the team, we’re pleased to offer a number of benefits to sweeten your working day.
- A special 35% staff discount on all our beautiful products.
- Breakfast and fruit available for all to share.
- Regular social activities to bring us all together.
- Automatic pension contributions.
- A staff referral scheme offering up to £500 per candidate, conditions apply.
What our team says about us...
“The business is at a really exciting juncture and there’s lots to get your teeth stuck into and lots of opportunity to develop. A good place to learn in a fun, energetic environment with a really knowledgeable and passionate team.”
“Great people to work with!”
“People are lovely and supportive. A good company to develop your skills and grow”
“I’ve learned to ice biscuits really well and the other staff are friendly.”
“The atmosphere is inclusive, welcoming and encouraging. The work was interesting and varied and I learned a huge amount. The free lunch that everyone ate together was a lovely added extra.”
“The staff are lovely. Really committed to the business and everyone helps each other out.”
INDWAREHOUSE