Job description
End Date
Sunday 01 October 2023
Salary Range
£61,641 - £68,490Agile Working Options
Job Description Summary
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Job Description
JOB TITLE: Scrum Master - Homes - Performance & Delivery Lab
SALARY: £61,641 to £68,490
LOCATION(S): Halifax
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week presently, or 40% of our time, at our Halifax site.
About this opportunity
Our team in the Homes Platform is passionate about creating new services for our customers that transform the customer and colleague experience.
Our culture brings together smart, hardworking people from a diverse group of backgrounds that enjoy a collaborative and innovative environment, that supports flexible and agile working.
As a Scrum Master you’ll operate at Team level as a change agent with a passion for working with people and teams, to help them reach their best and deliver their best for customers and the bank.
You’ll encourage your team’s understanding of Agile frameworks, Transformation Principles and Practices, and support them to establish their ways of working, to self-manage and continuously improve in delivering change and value safely - You're there to help the team deliver more value, more quickly at a sustainable pace.
As a Scrum Master you'll:
- Serve & Support the Team and Lab to utilise Agile frameworks (Scaling, Scrum, Kanban etc) and Agile events (Scrum of Scrums, PI planning, retrospectives etc) to understand the value and purpose of them.
- Help the Product Owner to manage an effective Product Backlog
- Promote best practices in refinement, prioritisation, customer engagement and introducing tools and techniques.
- Coach and empower your team to self-manage, utilise feedback for continuous learning and improvement in efficient and incremental value delivery.
- Enable the team to understand and visualise the optimal sequence of work, measure and understand their performance through metrics (throughput, cycle time, happiness etc) and use this as the basis for their improvement activity.
- Create a safe, trusting, and open environment for the team, encouraging a learning/curious mind set. You'll show energy, and enthusiasm for creative disruption and to continuously strive to improve the organisation, team, and your knowledge and skills
Why Lloyds Banking Group
If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.
What you’ll need
- Knowledge and understanding of Agile Frameworks (such as the Scrum, Kanban, Lean, SaFE) and practical experience of working in Agile environments.).
- Knowledge and some experience of other techniques that support Agile working, such as Dev Ops, Lean, System Thinking, Queueing Theory, delete (Complex Adaptive systems, Theory of Constraints / Critical Chain.)
And any experience of these would be really useful:
- Scrum Master Certification – PSM1 or equivalent is desirable however support will be available to achieve this.
- Ideally you'll have practical experience and application in Financial Services or a Customer Facing Sector.
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual bonus award, subject to Group performance
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Ready for a career where you can have a positive impact as you learn, grow and thrive?
Apply today and find out more.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.